I can’t delete my character

Support Customer Support
1

i can’t delete my character due to mail in box, it’s a newly character and after i try to unstuck my character，it can’t finish the quest because the quest Items doesn’t in the map

2

Try resetting your UI first. Let’s see if that fixes things.

2 Likes
3

i obey your advice and the problem still exist

4

What exactly is the issue with the quest you’re trying to do?

5

Along the lines of what Sendryn, what quest are you attempting to do?

6

i still can’t delete my character，due to mail in mailbox，quest name is warming up,and there’s no Combat Dummies to make my quest complete what i want is to delete this character

7

So you are not able to see any of the Combat Dummies on the Ship?

8

no ,cause the character stuck,and after i use the tools unstuck ,i’m not on the ship,i’m in the exile’s reach

9

Edit: are there no quests available at all?

10

yeap,the only quest is what i said,and it can’t be done

11

Okay. Then you’ll want to file a ticket to get the mail taken care of so that you can delete: https://us.battle.net/support/en/help/contact/464/ticket

3 Likes
13

okay ,thanks

2 Likes