I bought the annual pass, but didn't get free mount?

There’s very much an issue - because they’re saying the people who bought a 12 month subscription but cancel it within the last 6 months before it renews are more important to them as a company than the people who bought a 12 month subscription but cancelled it within the first 6 months.

And again - it’s legitimately an ableist thing to do because people have legitimate memory issues that they have to cancel auto renew for.

And I’ve posted in GD. There’s a person who did cancel their 12 month sub immediately who did receive it, but there’s many others like me who haven’t - so we’re not sure what the heck is going on, and Blizzard CS is not responding to the questions people are asking on twitter about this specific situation.

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