I am here to ask for advice, because I don’t know what else I can do to prevent this. I play on Alliance Moon Guard, there’s a group of players who dislike me and already managed to mass report me through Gameplay disruption 3 days ago(I just got unbanned today) I appealed and mentioned it on the appeal, I even provided a screenshot of in-game chat that one of the player said it in text chat he would mass report me. Sadly as usual, Blizzard CS didn’t do anything to help, let alone unban me.
I want to continue playing but I am very afraid I will get mass reported again by the same group of players.
Just to touch on this: Mass reports itself won’t lead to account actions, reports will bring it up to the GMs to see if any action is required. If there’s nothing wrong (AKA, no rules bring broken), nothing will happened. If there was spicy chat going on, they will apply action. They don’t action folks just because.
I got banned for the reason “Gameplay Disruption” but I was just people watching in goldshire, didn’t do anything.
I was a trial, those people invited me to their group so I could talk, they tried to provoke me to say offensive stuffs that could get me suspended. 1 hour later, I got suspended for “Gameplay disruption” and silenced in-game and forums.
Doubtful. It takes a lot longer than one hour for report to reach the top of the queue, then time for investigation. What you were doing immediately before account action usually isn’t it - it’ll be something that could have happened well before that - days, a week ago even.
Now were actually suspended or was it just a chat action?
There is an automated chat squelch, that is triggered by X number of reports. The squelch is temporary pending GM investigation. It will be overturned if no rules broken, or upheld and turned into an actual silence of X duration if GM found chat rules breached (and based on any previous account action as well).
Well, if any player is targetting you with any form of behaviour that you feel unconfortable with, you can always place the player on ignore.
If they are violating any of Blizzard’s policies such as the In-Game Code of Conduct, you can also report them.
If you were reported, it means that the Game Master who reviewed that report, and did found that you have violated Blizzard’s policies. Keep in mind, getting penalized doesn’t mean it is something that just happened for you to have action taken against you. This could be spanning back days, weeks, even months.
Blizzard goes by their own internal logs. They do not take player screenshots when appealing, as these sort of things can be edited.
Also, the appeals process is not a place to plead the case. it is there to check if Blizzard has made a mistake on their end. Yes, sometimes, Blizzard does make mistakes. But when appealing, Blizzard will go through a process to investigate those logs, and if the logs does show something that did violate any of the policies, then action will be upheld.
Ignore those players.
If you are found in doing something that causes Gameplay Disruption, and a player does report you, then yes, action will be taken against you, if reported. Blizzard does review each report manually. If people report you, and there is no policies breached, then the report would be dismissed and you’ll be able to continue playing.
Refrain from incredibly inappropriate chat in public.
That’s what this was about, over 3 distinct days. Nothing ‘mass’ about these reports sans the number of lines reported that were verified as highly inappropriate.
But the thing is, I got suspended for “Gameplay disruption” The whole time I stayed in goldshire, people watching, didn’t do anything else. What sort of gameplay disruption had I caused?
It has nothing to do with chat logs. I got suspended for “Gameplay disruption” Why?
Action Taken: We have temporarily suspended access to this WoW account.
Your account was reported multiple times by your fellow players for gameplay sabotage. Some examples of gameplay sabotage include intentionally preventing your fellow players from enjoying the game (griefing or blocking team progress), or repeatedly going AFK in a group-based game.
While I get that this reason could’ve been more precise, it’s essentially correct:
Remember this says “examples”, so it’s not claiming these are exactly what you did, nor is it saying these are the ONLY possibilities.
Most players do not enjoy seeing inappropriate chat.
Look, when they selected the template (NOT automated) response to send to your registered e-mail, they may not have picked the most precise response. That doesn’t change the fact that you broke the rules, were reported, and Blizzard actioned your account.
You were being inappropriate and disruptive in Blizzard chat, while perhaps the GM could have used a different template, the reality is you broke the TOS and thats why you were suspended.
The reporitng process is quite simple, it only takes a single player to report you. They can right click on your name, and this will then forward your actual text to be reviewed. In your case it appears that you had multiple reports for your inappropriate chat over a number of days. It sounds like your chat was a clear violation, this resulted in your suspension. All actions are also based on what you typed in chat, the reasoning in the reporting player gave really doesn’t matter that much. you are judged based on your own words, and yes the GMs have everything you said in front of them.
Since you received a suspension, this isn’t the first action taken against you, as the first action is typically a silence. Avoiding these types of actions is easy, don’t be inappropriate or toxic in chat, this includes swearing even if masked.
IF you are using an RP addon profile with text in it that violates the rules the other players can report that. The penalty category when the offense is in the addon is usually Disruptive gameplay.
It is a chat penalty, but due to the odd interface with the addon it comes up in a diff category.
It comes up as “Harassment in Add-on Text” when reporting via the link provided by the addon, though I’m not sure if that falls under ‘Gameplay Disruption’ when actually actioned for it.