How to chase away an 18 years old customer

I mean, they’ve had this experience of server overloads for so many expansions. Preparation would make it easy but Idk why they haven’t had any even until now. That said, I’d suggest that you still play. This expansion isn’t bad compared to the former two.

As for the feldrake, its weird. Me and my friends did the 4 hours right away (as soon as expac launched) and we got it instantly in our mount thing right after about 4 and a half hours. We were basically doing the twitch AFK watch while a few couldn’t get on.

It took 4-5 hours before they were able to get past the World Server down msg. Servers still messy but its not as often for me atleast that the latency spikes. Friend did spike for a good 2 hours yesterday and it was unplayable. But its fine today. :stuck_out_tongue_winking_eye:

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I’d bet my mortgage that you invented this entire story.

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Things that didn’t happen for $1000, Alex.

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What they should do is release the expansion a week early for people who have been continuously subscribed the previous 2 years, as a Loyal Customer Bonus.

People who quit and just came back can wait another week, they’ve gotten used to not playing WoW after all.

It’s the sudden surge of Tourists that cause the overloads. All of whom will be long gone again a month later. Like a migrating flock of pigeons.

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I mean I still have like 12 months left before my account go inactive.
The lag and server issu was nothing new but going out of shadowland and BFA… I was really impatient with blizzard let’s be honest here I didn’t want to allow them a single mistake… and they did more than one lol

I wanted a refund befause i payed my sub with gold… and only spend real money for the 12 months subs for the mounts and stuff
I pre-order DF because of the goodies too.

And after that disaster of a launch… that was it for me… I wanted a refund and maybe come back to the game later when they are on sale or something and not paying fulll price for it.

But how unprofessional the Devs has been in the last few days was it for me … that was the last straw… none of my issues were fixe or even treated… they just keep on deleting my ticket and mark them as resolve without doing anything.

Anyway hope you all the best

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Bad comparison. You bought a game that will last for two years. If you can’t play for one day, it’s not a big deal. As a customer for 18 years, you’re not quitting because of a single day of technical issues.

You’re venting and won’t be quitting, which is why I am chuckling about this thread.

See ya tomorrow (and the next day) lol.

I guess I will see you for the next 12 months lol.

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You’ve got to put context there, friend.

If you ordered lunch and it was 5 minutes late. That’s the issue.

For your analogy to work the Expansion would have to be down until a year into the next expansion.

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Thank you I will actually try that :slight_smile:

It won’t work unless you lie. You agreed to all the TOS when you subbed, which includes that there may be down time and issues. You voluntarily made the purchase and Blizzard has not failed to provide the product as they offered.

Your bank will issue a temp credit, ask Blizzard what’s going on, Blizzard will tell the truth, the Bank will take the temp credit away.

To be clear, do not lie to your bank, it’s illegal. Nor will I suggest how to do it.

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I tried it many times already.
It said my ticket is pending… and after an hour the ticket just disapear… if you go in customer service forum… other people have the same issu.

I did this like 3-4 times… and everytime it’s the same thing… after an hour… the ticket just disapear.

Nothing, and I mean NOTHING runs smooth anymore opening day. If you are 18 and a gamer, you know this already.

As for the rest…you must have hit the jackpot of bad luck!

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That’s one reason why I will not subscribe to Dragon Land, or whatever it’s called. I don’t feel like blowing 50 bucks.

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This is why I don’t preorder anything anymore and I won’t ever give them 12 months at a time for a sub.

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Can I have your gold?

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https://i.gifer.com/fxtG.gif

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No, you can turn off auto-renewal, but you still have an active and paid account.

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A great many players of Blizzard games are that way and Blizz accepts that, it seems.

Blizzard co-founder Allen Adham chalked it up not to entitlement, but instead to passion. “They love what they love and want what they want,” he said of the fans raging at BlizzCon and across the internet. “That passion, it’s actually what drives us, and we feel it too. It’s why we make games and why we’ve made games for almost three decades now—and why our community is so passionate about our franchises. I understand their feeling and wish we could share more about all the amazing things we’re doing, not just with the Diablo franchise but across the company as a whole.”

I could not log into tbc at launch for an entire week.

This has been an extremely smooth launch for me on emerald dream and burning blade (LB and Onyxia too). I can’t play on illidan though, since it is a full server, and i knew the risk, but let my old guild talk me into transferring here.

But went back to old realm toons so far.

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Imagine spending this much time on earth, learning sophisticated forms of communication, just to leave this turd on the floor.

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Shark repelent, except for 18 year players?