How Sharding is Antithetical to MMOs

Click Here For "TL;DR"

This is a plea to disable Sharding, a feature which actively removes players of the same realm from seeing each other in WoW, and to design an alternative method for handling server stability in the future like was done for the launch of WoW Classic.

This letter was spurred when RP realms, which are normally free of Sharding outside of max-level content zones, required the feature’s temporary enablement and then haphazardly forgotten about.

It is long after population influx was an issue for most servers and yet finding friends organically is an awkward, cumbersome task; let alone making new ones in a game which combines population splitting by throwing players together with those of another server, who will never be seen (let alone interacted with) again.

Please remove sharding. Please let communities flourish again.


The launch of Shadowlands, observed with expectant skepticism and wistful hope, was a regalling success—Players of all backgrounds returned to the World of Warcraft to reunite with a game which once captivated their hearts.

For some, though, the momentous event felt different than occasions for previous expansions; for one, they didn’t suffer a 3 hour login queue only for their servers to restart and send them to the back of that line; for two, they hadn’t seen more than a few other players since hitting ‘Enter’ at their character list.

The content didn’t disappoint like many worried it might. It was fun, if whimsical with no one else to visibly enjoy it with; perhaps they should have invited a friend to play it with them? But, wait—They do have the in-game friends list; there’s someone online in Stormwind, even!

“Hey, what’s up?” they send a private message.
“Selling stuff on the Auction House. You?”
“Not too much; I finished leveling. Want to see my transmog?”
“Sure. I’m in Stormwind. Meet me by the Cathedral?”

Over whispers, both players discuss their experiences with WoW thus far; one was feeling optimistic, the other less-so because they were still weary from their experiences during the Battle For Azeroth. Several minutes go by before they both realize …

“Wait, where are you?”
“I’m at the Cathedral.”
“So am I?”

One of our two heroes right-clicks the other’s name and invites them to a party. The other, who had been in a Stormwind filled with people, is instantly transported to a different version of Azeroth.

It’s a version of Azeroth where there’s less than 20 people visible in the Alliance’s capital.

“Surely it’s a bug?” says the new player as their veteran peer laments the situation.
“No, it’s sharding. We phased to a different version of the city.”

A quick glance around proved that they were still on the same realm. Indeed, it was Moon Guard—One of the visible players was a naked draenei. There was no mistake, but something was still very wrong.

To further prove the issue at hand, our veteran hero uses their Role Playing addon to see how many people are in the same zone as them and using the same add-on. What they see isn’t a mere 20 players; it’s not even the 30-50 that they themselves witnessed before being transported over. Over one hundred dots fill the city of Stormwind and, by hovering their mouse cursor over each dot, our hero sees many familiar names.

There were Battle-Tag friends, guildies, acquaintances, people who complimented each others’ transmogs, and even enemies who were reviled or faced against in arenas; so many familiar players were revealed on that map, but none of them were visible in the game to our heroes.

And, in turn, none of our heroes could be seen by them.

They were alone, in a quiet phase.

A desolate neighborhood.

A disjointed home.

A dead game.


Dear Blizzard,

Server stability and population fluctuation has long been a hurdle of our game. In 2010, World of Warcraft held a population of 12 million concurrent players who each needed to be accommodated through the creation of new realm servers—As population decline was inevitable, maintaining these emptying realms naturally became a taxing issue; as has mitigating stability issues when new content is released and large waves of players return.

Attempts to rectify this issue have come in a myriad of forms. One of the first was Cross Realm Zoning, which took players who were in the same zone and brought them together so it wouldn’t feel as empty. The second was server merging, which brought existing underpopulated realms together and allowed players to speak with each other in the same Trade Chats, to create guilds together, and do content together; this has been used more and more heavily in recent years. Lastly we come to Sharding, which addresses the issue of overpopulation by taking a large group of players in the same realm and splitting them apart into smaller clusters.

All three attempts have come with consequences and, in my opinion, Sharding has had the most egregious and dangerous effect.

It is by design the opposition of creating a Massive Multiplayer Online gaming experience and, when combined with the two other supplementing softwares, the foundation of an ecosystem that is forever revolving and consequenceless.

When a player logs into their realm and plays WoW, they do not see people from their realm when they go to play world quests, nor do they compete with familiar faces for the same resources. They play with people from other realms, who will not be able to join their guilds nor take part in the same Auction House markets—They can choose to say anything they want to each other, or nothing at all, knowing that the other players around them will have 0 impact on how they entreat their gameplay tomorrow; this not only allows but also fosters a toxic, antisocial environment.

When a player is in a constantly revolving door of activities without partners to ground them in the experience, the only memories they matter are those that belong to themselves; there is no organic activity to create a shared sense of gravity with other players. There is no storytelling between the heroes of Azeroth for the vast majority of players.

When a player has no attachments to their activity, they accomplish what they assume is their own goal and leave the game; they have no online friends that they want to see succeed or plan to succeed with and they choose to LEAVE the game, removing themselves from any prospective opportunity where they might ever make the attachments which have led to real-life friendships, marriages, and more.

There is no consistency; there is no connection; there is no community.

This is a topic which was debated very passionately in the WoW Classic community; many of the points that I mention above were discussed in those channels as well. To many’s surprise, Blizzard, you AGREED with those sentiments and assured that Sharding and Cross Realm Zoning has no place in Classic World of Warcraft.

If these features are antithetical to the Classic WoW experience, why are they permissible in the modern game where most server communities have been so severely damaged that Third Parties like Discord (which need to be actively searched for) are the only consistent way to find people to play with long term?

On RP realms like Moon Guard and Wyrmrest Accord, sharding and CRZ have been so harshly criticized in the past that they’re SUPPOSED to be removed outside of “current content areas” like how Kul Tiras, Zandalar, and Nazjatar were during BFA. Unfortunately, I can log into any of my characters in Stormwind and be in the same place as a friend, only for them to not see me until we invite each other to a group.

The story I shared at the top of this post is based on that experience. It’s STILL active despite dozens of players reaching out on Twitter to @WarcraftDevs and @BlizzardCS trying to figure out when this unwanted, resented feature will be turned back off.

This letter shouldn’t be taken as an acrimonious, long winded complaint. It’s not.

It’s a request, knowing that soon you’ll be busied by a new raid and holiday breaks.

It’s a genuine plea, respectfully reminding all of the problems with these “solutions” and begging for them to be removed so that I can play with my friends, organically find them in their favorite AFK spots, and do the nerdy Warcraft-based improv that has captivated me and kept me resubscribed for 7 years straight.

179 Likes

Sharding is, and always has been, a massive PITA. I understand the need of it during high-volume moments such as a release week, but there is no sense in utilizing it after the fact. What Allison has outlined above really sums up my overall feelings about it. In addition to that, it just feels wrong. It feels wrong that something out of my control is impeding my ability to see my friends naturally in an MMORPG. The fact we have to jump through hoops and struggle with these internal systems is oftentimes frustrating to the point of not wanting to interact with the game anymore.

Please fix this, Blizzard.

32 Likes

I get the idea of sharding and it seems like such a great concept, but the execution of it, esp on RP servers, has ended up causing more harm than help. At this point, it’s made it difficult to do even basic tasks without having to jump through hoops and do some wild magic in hopes of doing something we were able to do ages ago.

Blizz, please, I beg you to fix this.

9 Likes

I’ve played a few MMOs that did have RP, or at the very least RP communities hoping to expand, and every time a system like sharding or megaservers is put into place, it deals a major blow to those communities. I do believe that a massive reason WoW still has RP communities in any large measure is because of no such systems on said RP servers.

Guild Wars 2 added a similar system and I immediately saw the RP community there rapidly fade, Wildstar had megaservers from the start and the roleplay there barely manifested despite having a ton of good tools for it.

Moon Guard has the Tournament of Ages every year, which raises thousands of charity. Many RP servers had massive memorials for Reckful in the Cathedral, to the point where the NPC they made in memory of him is placed in the Stormwind Cathedral. Both these are flat out not possible with the level of sharding in place now.

The sharding in Stormwind is the worst I’ve seen, since they started implementing it for the pre-patch events. And I get that, I get why, but it’s beyond the point of harsh, it was beyond that point even during the zombie event.

Revert it, please.

9 Likes

I ran out of stuff to do because of the time gating, so I decided to head to Stormwind to do some RP. Lo and behold it was split between shards for no reason and there was nary a person around to RP with despite TRP scanning saying otherwise.

9 Likes

I fully agree with everything said here so far. That post was wonderfully written, by the way, Alison.

There is nothing more disheartening in an MMO than feeling alone. If we wanted that, we’d be playing single player games. This issue is magnified significantly on RP realms, where much of the enjoyment is found from random walk up rp and meeting new people.

Blizzard, please remove sharding and let us feel that sense of community again. Let us feel like we’re playing A Massively Multilayer Online Role Playing Game again.

11 Likes

Problem is, I don’t think they have the technical talent to run stable enough servers, or seem unable to create enough content for people to actually engage with without stepping on eachother’s toes.

A bunch of french hobbiests were able to get vanilla WOW to run with 10x the player count of actual vanilla on a single server, while blizzard struggles to run classic with more then 1 raid in a single zone together without it being phased/sharded

8 Likes

Roleplayers, in particular, need this fixed. Imagine a new roleplayer zoning into an empty Stormwind to find people to roleplay with-- they might think the server dead or devoid of roleplayers when there are plenty of characters to interact with all around.

15 Likes

During prepatch, I understood the need for sharding in SW because of the invasion, but now that the prepatch event is over, it’s doesn’t make sense to me to keep it like this.

I walk into the auction house and there are 5 people there at 6pm on a Saturday…that’s not normal at all and is especially egregious because this (Moon Guard) is a roleplay server! How am I supposed to roleplay if I can’t see anyone? :thinking:

I am so happy with all the effort blizz has been putting into the game, but roleplay servers have been struggling this last year and I fear that this new phasing/sharding issue will only make things worse.

8 Likes

I guess you didn’t play the pre patch before they put sharding on moonguard stormwind. Thread after thread asking for it because they couldn’t even make it to the barber shop to change appearances.

And your TL:DR is too long too.

2 Likes

We’re past the point of needing Sharding in Stormwind to deal with the launch lag from everyone using barbershops.

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Exactly. More and more RPers are jumping ship to other games because of the limitations and restrictions WoW is imposing on RP servers where community is important. Go to one of the main RP servers on XIV and ask how many of them are WoW refugees, you’ll find a lot.

8 Likes

Sure, it was needed during pre-patch, but the level they put in it was insanely harsh. Dead shards everywhere, and very few zombies. I’d argue it was only ever actually needed for the first week, by the second week there was barely anything.

They do this every pre-patch and they take longer and longer to remove it each time, as if they’re testing the waters for a reaction. Well, this is the reaction.

9 Likes

Nothing feels worse than an empty world in an MMO.

Day 3 of the new expansion launch and I wasn’t seeing anyone anywhere because everything was sharded into a trillion pieces, putting 8 players per zone all throughout the shards.

It’s terrible and ruins the experience of an MMO.

This isn’t a single player game. There is no need for all these sharded servers. You’re a multi billion dollar company with access to the most advanced bleeding edge software/hardware available.

Please, do something about this.

I want an MMO. I want a world filled with players. I want to see people and feel like I’m in a real game world.

9 Likes

No you aren’t. Moonguard is laggy at the best of times when they don’t have sharding. This is the start of the expansion and a lot of people still go to SW to use the AH.

1 Like

Sorry, but I could use an addon to scan for players in Stormwind right now, showing them regardless of sharding, and it’s not even close to causing lag levels. If merging shards with that many people is enough to cause strain, then they’re beyond the need for sharding, they need to upgrade their servers.

10 Likes

The vast majority of roleplayers use Stormwind as a hub for roleplay too. For hundreds and thousands of players, this is the primary activity they pursue in the game. This level of sharding directly sunders the community’s ability to engage with one another in-game.

8 Likes

I was active during the prepatch; I’ve been active almost every day (for way longer than is healthy) for 7 years, too. Pre-Patch had server instability because of the massive number of people going to Stormwind, a single place on a single continent, to start the 9.0 questline.

It was convenient for the first week at most, because otherwise it would’ve been nearly unplayable (I was lucky to rush through the morning launch crowd with War Mode on). After that, it was stable. Sharding should have been disabled.

Did it lag? Yes. Was there a lot of people? Yes. Do I prefer that to sharding? Yes.
That’s what should be expected when you play on a “Full” population realm.

I didn’t pick Moon Guard to play in an empty Stormwind.

14 Likes

Not to mention these games are also more roleplayer friendly in terms of emotes, customization, etc etc. :frowning:

Having no phasing on Stormwind was something that Blizzard had done right by their RPers but now it feels like 2 steps back.

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Most of my prepatch experience was trying to join groups in Stormwind that actually were shards with any undead in them. Everytime I logged in to do something with the invasion I was placed in a pretty dead phase. I couldn’t find my friends if I wanted to approach them or do content with them without being in the monster sized raid group, and it soured me pretty badly to doing much of anything with the prepatch invasion.

I haven’t really been to Stormwind since the expansion came out, but I will say the level of sharding that happens in the current content has left everything feeling extremely empty. There is a lot of great content for group play in Shadowlands that people have been naturally pairing together for by running into one-another; but the high levels of sharding in places aside from Oribos makes the whole zone feel like a single player experience.

But that being said - Stormwind is a huge hub for Alliance roleplay, and sharding the area really takes away from any sort of natural interactions that people turn to roleplay for.at the very least turning off the sharding in the city would be nice. Its been long enough.

9 Likes