Yeah, sadly there are a lot of morons out there who seem to think that Blizzard must reply to the majority of the threads or something.
That was literally never part of the council proposal, they said they’d be communicating, and they have been. I’ve seen some replies from developers which go into depth about the process like this one:
And yes, is about TBC Classic, but the information in it also covers retail to an extent where they discuss server issues like the faction balance etc, since that’s a problem for both versions of World of Warcraft, not just classic.
Seen more communication from the developers on the CC forums in the past month than I’ve seen on the regular forums in years.
Sadly no matter how much more communication Blizzard gives, the morons will keep shifting the bar ever so slightly out of reach, then whinge when Blizzard can’t meet said bar as if it’s their fault.