How do I live chat customer support?

[Leilleath-moon-guard]

@Doopscoop-proudmoore

im having the same issue, i cant do anything with the group finder because I need to add the blizz authenticator. cant do that because the phone numbers old. try to update the phone number and its sending a code to the old phone number. So theres no physical way for me to update my phone number without the old one. And no matter how many times I google search “blizzard live chat” or even call the customer support number. Nothing.

Live Chat is only usable for billing issues.

There hasn’t been a phone number to call for years.

You’ll have to submit a ticket and wait for it to cycle through the system. They are answered in the order that they are received, so you’ll just need to have some patience. In the future, it is wise to update your information regularly to keep something like this from happening again.

You will have to submit your ID (and I hope your account was registered with your proper legal information). But you can submit your ticket here:

https://us.battle.net/support/en/verify/upload?stateRef=/support/en/help/product/battlenet/316/1467/channels