So I log onto the site to change my characters name, its “blocked out” saying I have to log into the game and buy it from the shop online. So I do so, log in and select shop, game services, name change, I hover over the name change service but its blocked out as well saying the same thing but to go to the website and purchase this service! I am subbed to the game. Is there something I’m missing?
Are you trying from the launcher? You should be able to log into the game, and at the character select page open the shop and purchase the service there.
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I’ve tried it from everywhere! The Launcher, the website, the in game shop menu and nothing is working.
Classic or Shadowlands?
This is what I see in retail.
Edited out pic.
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Ok This was so misleading, we have to buy it from the character select screen, not the shop or the website! ugh!
Not sure why my ingur is marked mature content!
But it does state on both the launcher and website shop to use the character select screen. Scroll down to customize your game play, and read the part under select your character. Hope this helped.
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