Honest Maintenance Schedules

There are a few things these extended maintenance fiascos have taught me.

  • Blizzard dont give a crap.
  • Green MVP posters on this forum are basically shills for the company. Can we get a new MVP type that promotes and advocates for us end users. I guess I figured MVPs would be sorta like ombudsman but the way they behave on the forums are more like enforcers, which is a really pathetic way to spend your time, if you ask me.
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Thanks Garrosh.

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It says a lot when you can take a post agreeing that something is wrong and in need of attention and respond to it as though it’s arguing against you. That post you replied to agrees with you. Why are you responding like they’re saying otherwise?

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As a friend would say

“Garrosh did nothing wrong.”

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It really is out of hand this expansion.

A similarly frustrating experience was believing I get my conquest weapon next week, three weeks straight. Upping the conquest required, then changing it to an achievement that was bugged and didn’t reward the weapon at the level it was supposed to… things like this make me want to quit wow.

This is the proper way to provide feedback on MVPs to Blizzard:

That is how everyone has to take it unfortunately. No matter the stated times :frowning:

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If I had to guess, either the engineers who do know what’s going on at the technical level aren’t being upfront about the work that needs to be done when they have their internal meetings, or they’re being pressured by their bosses to report shorter maintenance times, or some combination/variation of the above for whatever reason. Maybe the guy who stood up in the weekly meeting and suggested reporting an 8-hour maintenance window this week got shot down for whatever reason. It can’t be that the same thing happens week after week after week and the maintenance team remains oblivious to the fact that there is a systemtic issue which needs addressing.

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I 100% agree, just be honest. Maintenance is needed and I want continued maintenance to improve the game. You constantly get backlash for “extended” maintenance announcements, so just start with the longer time. It would would be better received if you ended maintenance early or on time, rather than just extending it literally every time at this point. I know this sounds ridiculous but some people actually make plans to be online at certain times so being able to accurately account for time management would be nice.

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I have seen video games block out longer than normal of what it takes and when they are done early they look like heroes, compared to what happens here where when they take longer than advertised they “look” like incompetent villains. I’m not saying they are, but optics matter.

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Here’s an example of how this problem gets solved at a real company, and these are easy to find because every single service-based company of any size does this, except Blizzard.

" Today 12:27 PM (EDT)

Impact severity: Minor

Impact scope: Some customers are impacted.

Services impacted: Content Delivery(Target Content Delivery)

Impact update: An update on this issue has been posted as follows -

A subset of Adobe Target customers hosted in the EMEA region may be encountering slower-than-expected response times when using the content delivery service. We are actively investigating this issue now and will post updates as soon as they become available."

ah yes, DOUBLING the length of the downtime. just a little “approximation”

lmao

thank you white knight i have nothing further to add

apologize away!

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I would think this means that Blizzard has the means to upgrade parts of their software live. Which is a great thing. I wish they could do this with all their code base. That would mean no maintenance windows for game updates. Only for cluster software/hardware updates.

No one is apologizing. But cry harder if you want to. Still doesn’t negate your ignorance and the temper tantrum you guys are throwing.

I see you lack comprehension skills. At no time did I complain about maintenance in this discussion. I recommended a more accurate maintenance announcement, that is all. Seriously, grow up shill.

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This is EXACTLY what they say and you people get upset and scream “FREE GAME TIME”

Funny, every single Tuesday that maintenance has been “extended” the servers ARE in fact up before the extended window is up.

But NO ONE here is mentioning that.

Last week servers were up an running at 10:30 despite the extended time being to 11am.

All you needed to do was open the Launcher. it’s the first thing that pops up.

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The Lighting of the Gas has commenced! :fuelpump: :fire:

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Quite the projection.
:dracthyr_tea:

When you’re right, you’re right. Thank you for the quick reminder.

In a warehouse sized office, littered with desks, but little light, the clatter of one man’s keys can be heard. Tom, the only Blizzard Maintenance Worker in his department of 500 desks slaves away at the code in front of him.

“TOM!”
A burly looking man in a Tim Horton’s shirt hobbles out from the darkness. It’s Rick, the department head who also man’s the Canadian Coffee shop located inside the branch.
“I’m getting slammed out here Tom, it’s lunch rush! I need you to man the donut station!”
Rick let out a huff and wiped some sweat from his brow, noticing Tom was still focused on his monitor.
“Is that… Code? I haven’t seen that since we liquidated the test department to open an Ikea.”

Just then, a wide smile appeared on Tom’s face. He grinned at his screen with a sense of accomplishment, slowly mousing over to submit his work in a dramatic fashion.
“I did it, Rick. Watch this.”
With the click of his mouse, Tom’s screen flashed in a series of updates and colors, finally producing a crisp log in screen with an expected extension of two hours.
“Let’s go sell that Canadian Coffee shop product, Rick. We can deal with this maintenance later. Together.”

TO BE CONTINUED