Hey all,
I wanted to really clarify a few topics that I’m seeing come up in this and the other Level 3 associated thread.
Because this is occurring on a peering partner node, it won’t fall into any ISP’s internal network. Peering partners act as bridges between multiple ISPs and backbone owners to facilitate connections all over the place. Thats why we recommend speaking to a higher tier technician with your ISP to discuss the situation.
On our end, we’ve been actively gathering data and been in communication with several ISPs who are affected/hold contracts with Level 3. Because we don’t have an agreement with Level 3, we aren’t able to request an investigation without extensive data to demonstrate the need.
I know that this issue is having a major impact on everyone’s gameplay, and we want to see this resolved as much as you. We’ll continue working towards a resolution, but for the time being we still don’t have an estimate or indication of when this will be resolved. Thank you for your help on this, everyone.
-Lantrasau