High Latency Issues from Blizzard IP

The 137.221.68.81 IP is causing me a lot of issues in game. I’m having random lock ups and it’s making raiding, grouping, and Torghast incredibly painful or not doable. It’s been happening every day since Friday. Is there anything I can do?

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.0.1 100 119 1 6 6 6 6
143.55.19.3.dhcp.imctv.com 0 589 589 5 10 29 9
10.10.111.249 0 589 589 6 10 25 14
10.10.111.37 0 589 589 7 10 26 8
10.10.112.17 0 589 589 9 13 31 15
12.245.102.117 0 589 589 14 18 32 19
12.122.163.150 0 589 589 20 26 52 28
attga21crs.ip.att.net 0 589 589 20 27 41 28
gar18.attga.ip.att.net 0 589 589 20 23 39 22
12.247.68.74 0 589 589 23 31 92 25
137.221.75.35 1 585 584 66 77 189 69
xe-0-0-0-0-br01-eqda6.as57976.net 0 589 589 67 76 176 73
et-0-0-29-br02-eqda6.as57976.net 0 589 589 66 75 183 67
et-0-0-2-br02-swlv10.as57976.net 0 589 589 65 73 130 68
137.221.65.122 0 548 548 75 668 1559 312
No response from host 100 118 0 0 0 0 0
137.221.68.81 0 589 589 66 74 191 97
lax-eqla1-ia-bons-03.as57976.net 0 589 589 66 72 105 68
24.105.30.129 0 589 589 65 70 89 67

A quick whois for this IP shows that it’s a Blizzard owned IP.

What makes you think that hop is causing any problems? It looks ok to me. Your ping time increases significantly there but I think you’re going from east to west coast at that point. I’m not sure where you got that IP you are going to, 24.105.30.129 is located in california but you should use 137.221.105.2 to test your connection to west coast realms and 24.105.62.129 for chicago realms. Area 52 is a chicago realm.

What exact problem are you experiencing in game? The game is locking up, like the screen is freezing? Is the game crashing? Or just abilities are taking a long time to go off?

The IP came from this thread from a Blizzard employee: Screen Freeze kinda - #2 by Jambrix for a player that is on a CT server.

Yes the game is freezing for up to 5 seconds at a time but usually smaller intervals and then most abilities that I pressed happen. I can’t reproduce atm to test the IP you provided because it has improved for the moment.

Ok - yes well that is definitely a blizzard owned IP address, I’m not sure why the blue gave that one, perhaps a mistype, as it is different from the ones listed in the winmtr instructions, and while I’m not absolutely certain it sure seems like it is located in california.