That would be more akin to a bug, Bladebind, which is likely why you are having trouble submitting a ticket. Game Masters aren’t generally able to investigate or otherwise address potential bugs. The system should have directed you to submit a bug report if nothing else. I’m sorry if it did not.
In certain cases we have policies and procedures in place to help address some situations that might be caused by a known issue, but those are rare. We mostly focus on getting the issue resolved, often through a hotfix once a resolution is found and tested.
We have seen some reports of players having trouble with the guild bank, which is currently being investigated, so your issue might be related but it wouldn’t hurt to submit a bug report just to make sure QA is aware of that particular issue.
I would also agree with Zenjy, it might be a good idea to reset your UI and see if the issue persists with the default UI.