Anyone know if there’s a way to go above just making a report ticket and speaking to a GM? I’m talking someone higher than a GM. My ex has been harassing me for 5 months in game ever since I left him for being abusive. He’s done everything literally against TOS. Despite my numerous tickets and screenshots, and even friends witnessing his harassment of me, GMs do not take appropriate action. I’d love to speak to a higher upper that will actually take action against this player. Can anyone help?
Unfortunately, it doesn’t work that way. There’s nobody “higher up” that you would need to speak with really.
The best thing for you to do is make sure that you have your ex on ignore. Do not take them off ignore for any reason. Do not converse with them in any way.
Report every single attempt that they make for bypassing ignore as Ongoing Harassment.
As for the comment about GMs not taking appropriate actions, they will not discuss with you any actions taken against another player’s account.
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I do see your ticket history, and we take this sort of thing very seriously.
The biggest issue seems to have been you’ve not been putting them on /ignore - or at least didn’t in the past.
That is always necessary.
If they circumvent that - THEN by all means put in a ticket.
You mentioned in your latest ticket that you’ve ignored his attempts to circumvent ignore - but that is EXACTLY what should be reported, every time.
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He has been on ignore for months. I’ve even downloaded “global ignore list” to add extra security from him. He’s still used websites to track down my characters on different realms and contact me that way on a fresh new character on that server. He’s even harassed my friends who have all reported him as well and GMs still do nothing.
Done nothing simply isn’t true, Sparky - but we won’t share that.
Also, addons for ignore do not have the same functionality as in-game ignore. They don’t reflect to US that he’s on /ignore, which is necessary.
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I actually wouldn’t recommend using this. If you have your ex on ignore, it ignores their entire account. If they make a new one to bypass the ignore, then you use the report option I linked above.
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I’m not asking them to disclose what action they take. But it’s troubling when I’ve seen friends get suspended for less harmful behaviors, meanwhile this player gets away with the things they do 
The only ignore list that matters is the one blizzard provides and it sounds like someone im not saying mite be respoding to him unless hes totaly ignored blizzards gona look at it like hes being encoraged.
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But that’s an assumption on your part. You actually don’t have any way of knowing what sorts of actions are being taken against them.
Keep them on an actual ignore (not using an addon) and report if they bypass that. Everyone else your ex is bothering needs to do the same.
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People can use websites to track characters down. He’s gone as far as to find said characters of mine and make a fresh character on said server. The ignore feature only works if you have 1 known character on that specific realm on ignore.
Ignore account wide not server wide.
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And if he does that, you put the character on ignore and report them for Ongoing Harassment.
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Yep, I have his entire battle tag blocked and every single character I know of blocked. What more can I do here? I report every instance I can of him trying to make contact with me, so.
One last thing to check on in your account settings is that you have “Share Game Data” disabled. That should prevent future data from being shared with sites that can track characters.
You can find that setting here:
https://account.battle.net/privacy
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If hes still contacting you then put every contact on ignore via right click and ignore if your not doing that then your not ignoring properly.
1 Like
Thank you, I did not know about such feature so I’m doing that now. My grope is the “account wide ignore” that came out still has loop holes and isn’t fully account wide. I still have to go through the process of putting him on ignore multiple times. I know I’m not the only player who has commented how the account wide ignore isn’t fully account wide.
I do, would you like to see my ignore list? It’s quite long… again… the Account wide ignore feature still has loop holes and isn’t 100% account wide
There’s nothing a GM can do to change how the ignore system works unfortunately. I’d recommend using the in-game suggestion feature to provide your feedback on how the system currently works.
It’s certainly not a perfect system and I too would love to see it improved.
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I think if the account wide ignore got improved I’d feel a bit more relieved. My ex has resorted to basically badmouthing me to people constantly and lying about me. I’ve straight up had random people whispering me as a result of him. I’ve been on my server for nearly 15 years and all my friends are there. His latest tactic currently is naming companion pets very insulting things I know are specifically targeted to me. I’ve since turned off the option to display companion pet names so I’m not able to see it. It’s just sad when all I ever wanted truly was to just be left alone and move on. Never did I think I’d need to file a police report on this person due to them making multiple fake numbers with apps to bypass me blocking their main number. It got so bad I was forced to change my phone number.
i see your problem. keep putting the jerk on ignore. let go of the anger and go away. find new people to play then.