I hope you got this reply from Vrakthris. Unfortunately I’m not very good at quoting closed threads.
For clarification, your ticket wasn’t autoclosed by a Game Master. We tend to receive a lot of tickets for issues that our staff are unable to assist with. So, during times of high volumes, like now, we have an automatic system that will send players submitting tickets under certain categories a response that is intended to provide some advice and direction to self-help options to better direct folks who might be in that category.
For those who still have an issue we ask them to reopen their ticket.
For one of your tickets, this may apply:
Didn’t Receive Sinister Calling
Troubelshooting the achievement Sinister Calling.
