Hallowed helm not giving credit

Had hallowed helm from last year, equipped it, logged out. Etc

Not giving credit

Gm response was a auto response giving me solutions for retail.

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If there is a bug, then it’s not something a GM can fix. Only Devs fix bugs and only GMs answer tickets. What you can do is either edit your original post and move this to the Bug Report forum so the Devs can see there is an issue or create a new post over there.

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a GM can award a achievement and my post is also about GMs giving auto replies to a issue in WOTLK Classic with retail responses.

They cannot always award achievements - it depends on what The Powers That Be will allow them to do. And too, there are no GMs here even. Ticket times are crazy, and most issues can be solved by the players themselves rather than bogging down the queue further, that’s why they send out that templated response. It also depends on how you submitted your ticket.

Before anything else, I would admittedly start your ticket with THIS IS IN REGARDS TO WRATH CLASSIC - NOT RETAIL. Just to really emphasize it. For what it’s worth, I am sorry you’re having an issue with this all. Hopefully, they will be able to award you the achievement, but you will just have to wait on the ticket queue, unfortunately. I would still post in the Bug Forum to cover all your bases, but you can try submitting your ticket here:

https://us.battle.net/support/en/help/contact/471/ticket

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It raises awareness of the issue of the useless ticket closing.

a GM can always award a achievement, if criteria is met and proven.

Unfortunately that is not always the case. I’m afraid you are quite misguided in what you think GMs are able to do. They have rules they have to follow. They cannot arbitrarily hand out loot or achievements, since I recall you posting in another thread that:

Vrak was clear on that:

As to achievements?

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the white quality one, or the blue quality one?

if it was an existing helm, the game has no way of knowing where it came from… and the “sinister calling” achievement is for looting it.

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There is only one quality and it is for owning it.

I am fully aware of what a GM can and cannot do.

Do not insult me by assuming I don’t.

“Obtain a Sinister Squashling pet and Hallowed Helm through looting or Tricky Treats from the Hallow’s end world events.”

nothing there says that the achievement is for owning it.
it needs to be obtained via one of the specified methods.

pointing out that you’ve misunderstood something, isn’t an attempt to insult you… it’s an attempt to inform you.

achievements have particular triggers which need to happen ingame.
Just because a GM has the ability to do something, doesn’t mean they have consent to do it.

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You can buy the helm from a vendor. I think this is what Nobully means, if you bought it rather than looting, you won’t get credit.

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Only in retail.

Thats retail.

It says Obtain.

It has been obtained.

If it did not trigger the achievement, then you need to try and obtain it again. This is not something that a GM is going to be able to help you with unfortunately.

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Oops, sorry my bad. You’re right.

Okay. I shall clarify then. What they can do isn’t the same as what they’re allowed to do. They have rules and mandates they must follow and neither you, myself or anyone else is worth losing their job over.

Last year. Before achievements and their tracking went into effect. This is likely what is holding you up. So technically, you haven’t obtained it during this year now that said tracking is running. If you can loot or purchase another one, that will most likely do the trick.

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They have people screaming at them for having to wait weeks to get CS attention. It’s theorized in the queue wait time threads that they don’t want to hire more people. Given that, do you think it’s realistic that management will fire a GM for giving the achievement to this guy, especially where it appears that he deserves it?

What?

Not once in my post did I say a GM would lose their job for doing their job.

GMs follow policy. This achievement didn’t trigger and can be redone (especially since it sounds like it wasn’t done after the system was put in place.

One of the reasons ticket times crazy is because people are putting in tickets for things GMs can’t help with.

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No, but you seem to think in all these threads you’re bouncing around in that GMs can award loot and achievements for whatever warped logic you’re trying to validate. This isn’t the case. Players cannot ask to be escalated to that mythical tier where their every wish and want is granted. That isn’t how things work.

GMs cannot just apply achievements except in very limited circumstances.

GMs have never granted loot that was “ninja’ed”. They may have removed it from someone’s inventory but like with scammed gold, it’s lost to the nether.

And while you’re steadily arguing with everyone who is trying to correct your very incorrect beliefs on what the GMs do - I would be careful about going around and doing this in multiple threads. It can easily be taken as spam and spreading misinformation. Posts can and will be removed and if a moderator believes you to be in violation of the rules you could potentially lose your posting privaledges.

That said - like I suggested, try and obtain the thing again and see if it registers then. To get back onto track of why you came here to begin with.

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They didn’t give it to me for being wrong.

Go try the achievement again. Put in a bug report if it doesn’t work. Or, wait in the same info from your ticket. Doesn’t bother me either way :wink:

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And we’re done now. Being belligerent isn’t going to get you anywhere but a forum vacation. I do wish you luck in reobtaining your item to get the achievement you’re so desperate to wheedle yourself around.

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