I got home from work like 30 minutes ago, and found that my guild tab is completely blank, and all my guild calendar events are gone as well. I know I’m still in guild because I see the “Guild message of the day” when I log in, and I still have access to the guild bank. I know guildies are online, but nobody including myself are showing up. So far I’ve tried relogging, restarting my PC, updating the client, and running the repair tool. Nothing seems to fix the issue. Everything was working fine last night. Any ideas?
First thing to try is /reload, if that doesn’t work, try a full UI reset.
No, something bigger is going on. I can’t access the guild page or talk in guild in any of my guilds.
Did you try those to rule it out?
If it’s happening to more than one person, it’s not what you suggest.
But still, did you try those to rule it out. Basic trouble shooting…
You’re not listening.
IT’S NOT A UI THING. IT’S AN OVERALL GUILD THING.
Then post in bug reports.
Not sure how you’re coming to that conclusion though. It would require a Full UI Reset to actually rule out that you don’t have a corrupt addon causing you the issue or something going wonky otherwise.
Even if you put in a ticket, the first thing they’re going to tell you to do is the full reset.
Actually, if it’s happening to you in multiple guilds, across multiple characters, that would seem to indicate something is corrupt in your UI.
Maybe it is more widespread, but a Full UI Reset (not just disabling add ons) is the first troubleshooting step. Much like asking “is your computer plugged in?” and then “is the power on?”
A) I’m not the OP. It’s happening to more than just me, obviously.
B) Even resetting your UI results in “Guild & Communities” being Unavailable.
All of you, before you get all high and mighty and think everyone you respond to is a complete pleb, take a step back and realize some people actually know what the heck they are talking about and are seeing something you don’t know about.
Yelling at folks “IT ISN’T AN UI ISSUE” doesn’t help others. More on the matter, the GMs who will answer tickets/tech forum won’t know what’s wrong without doing basic steps. They can’t use a wand to make the issue go away. Things like this will need to have its steps followed and told others.
it happens from time to time. Its been a thing since the new community tabs and guild interface came in. It gets fixed its just annoying when it happens
@Beaupeep, Not sure of the reason for the hostility. I just suggested those methods to troubleshoot and you went off the deep end.
Update: So i reloaded my ui, and tried following the above steps for resetting the Blizzard UI without any addons. Still no luck. I have at least two other guildies having the same issue.
That isn’t necessarily true. Often, that just means they may be using the same addon/addons. Beyond that, returning the UI to the default settings is one of the basic troubleshooting steps so that we can make sure no element of the UI is interfering with what is being reported.
I’m not seeing any similar reports, so I would definitely report it in the Bug Report forum if it persists, though please do a UI reset, just to make sure.
Okay, cool, at least we do know that’s not the issue. Thanks for trying it.
Thank you, Raige. Please report this in the Bug Report forum if you haven’t already. I’ll keep an eye out for additional reports and if I see any updates I’ll be sure to pass them on.
Yea. Thanks for Everyones help. Stuff breaks I guess.