Guild owner issue

I’ve been trying to submit a ticket, but there are no selections for guild issues anywhere in the categories so figured I would post here. I (Talgath) should be the owner of this guild but when I logged in today, the roster shows two “crown” icons but another random player became owner somehow. That player has not logged in for over a month so they can’t have taken ownership due to inactivity (I also wasn’t inactive for 90 days)

Here are the steps I took to get to where I am:

  • Created a character named Kratos. (BOY!)
  • Created a new guild named Ghost of Sparta
  • I Invited Talgath to the guild as well as a few other people
  • I made Talgath the owner of the guild
  • I deleted Kratos
  • I restored a different character, also named Kratos
  • I invited new Kratos to the guild
  • I checked the guild roster and noticed two Kratos’ in the roster
  • I tried to make New Kratos the owner, but got an “Internal guild error” message
  • I decided to wait until server reset for the guild cache to clear
  • I logged in today and noticed the current situation - I’ve lost all accesses to my guild

How to fix?

Thx!

Double owner icons screenshot:

I recommend posting this in Customer Support

Here in tech we only deal with crashes and connection issues. Guild ownership is definitely an account-based issue.

I was able to get it fixed by submitting a ticket for character restore issues!

But thanks for the advice!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.