I am a monster that Blizzard created.
I have been a loyal Blizzard fan since before WOW. I have played WOW for 19 years.
I have bought collectors editions, in game mounts, books, shirts, hats, swords, statues, everything. And all this made me happy. Remember when they auctioned off some of the original realm servers? I was fortunate to win Ysondre’s blade server. How cool is that?
But leaving this morning for work, I couldn’t bring myself to grab my favorite WOW hat that I’ve worn almost daily for years. I’m just so broken over the guild bank item deletions. These items and mats mean so much to me. 19 years worth of hard farming and playing, all while paying a subscription.
This is beyond unacceptable. Data loss in an MMO is a massive concern. There are so many heartbreaking accounts on the forums about what everyone lost.
Technical/Development:
-Why was code not tested in an external or virtual environment?
-Why do logs not exist?
-Why does a backup not exist before a major implementation?
-Why were a tiny miniscule amount of items able to be restored? (I got nothing back)
Outreach/Response:
-Why is Blizzard treating everyone who is worried about this with silence?
-Why are they acting like it’s a trivial matter?
-How does Blizzard expect us to feel about this?
-Are they even concerned about our trust anymore?
So what now? I can either keep playing or quit, that’s where we are at. I just keep playing and try to forget about this? Or cancel my subscription and close myself off from a universe that I love and am heavily invested in. Does Blizzard even want to try and retain me? If so, why are they seeming to want this whole matter to be swept under the rug?
This is a crucial time that we NEED to hear from Blizzard. Right now. And not just a blue post, but we need to hear from the head of development, the head of customer service, and the CEO. What are Chris Metzen’s thoughts on this? That is a valid question since he is officially back at the company now.
As of now I have cancelled my WOW sub for the first time ever. I don’t know how to voice myself other than posting here and cancelling. Of course I’m on the 12 month plan, so maybe I will change my mind, but I really need some outreach and help from Blizzard.