Guild Bank Missing Items Update

Vrakthris, Support forum agent has clarified what CS staff do multiple times in the past, and has made a handy guide.

Essentially because they do not make game changes, development does.
They can’t help in this case because Development was not able to verify the losses.

They also do provide billing and account support, help recover hacked accounts, and do so on many Blizzard games, not just wow.

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