Then you have no real vested interest in this conversation and ultimately are only here to ‘grace’ us with your ‘commentary’.
Noted.
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As long as I am not violating the rules, and simply expressing my opinion, I do not see the issue. Had anyone read my posts, they would know that I too lost a TON of stuff which I have since farmed and replaced. I have an interest in the topic, but none in the rantings and ravings of people with no real perspective. I lodge my complaint and I get over it. It’s part of being a logical adult.
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Someone said that these items are all virtual and they have no value.
I wonder if they understand the concept of virtual currency like bitcoin, or lioncoin so on or even closer to home wow tokens.
Those items are virtual they don’t exist in any way except in some matrix on a computer somewhere in the internet or on the wow servers.
Yet they have a value.
There are NFT (non-fungible tokens) that are also virtual and have a value.
I would say that as users of this game/system we have been putting our time into the game to create some value to certain virtual items, and the loss of such items does equate with a monetary loss to the users of the game.
If 300+ gold is equivalent to 20$ for a wow token, then we should be receiving in return some value for our time and items loss.
I rather have the items back but getting gold cap would be nice too.
However that would never bring back items that have special value like notes a deceased guild-mate sent you or the first legendary you got or any special mounts you were trying to collect.
Again the idea is that blizzard/microsoft/activision whoever is in charge should have a feeling that they have responsibility toward its users, if they can return game time when there is an outage they should be considering a reimbursement to players who have loss these items as well.
Hiding behind the TOS stating that the user doesn’t own anything and the company isn’t obliged to replace anything is a coward’s way of doing business. It doesn’t reward loyalty from its users, it doesn’t show a good business attitude or model either since it may just cost them subscriptions and bad press.
This is a huge data loss, and it wasn’t due to a hack or intrusion into their system it was due to a poorly designed update basically stating it was totally commited by the design team meaning that the responsibility falls completely on their shoulders for the data loss.
People who disagree that these items have value do not understand that the game is played in different ways and for some its a way to collect items to horde items without doing so in real life, it is a form of therapy to some.
For others it is a easy way to keep social interactions going since you become a source of security for your guild-mates.
To others its a source of game income since they trade their items for gold which they can convert back to a blizzard balance .
Where does the trust go between guild-mates now that you have lost all the mats that they gave you after farming for a month for raids, all the potions, flasks and food, all the gear you collected to help people level up from crafts and so on.
Again there is substantial loss for guild masters in the game yet no one can hear us scream and shout about it, and the suggestion is they will hide behind the TOS saying no items do not belong to the user its all make-believe.
Lets hope that suggestion is wrong and they somehow see the damage that has happened and actually reimburse us in someway.
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My guild bank was wiped clean… The last tab was all pets and heirloom trinket bags (Void shrouded satchel) that I had been keeping to use for a rainy day and sale on the AH if I was in need of gold or to give to friends. I haven’t received 1 item back. I believe there should be some type of compensation for this oversite.
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Except I can not dip into my guild bank to buy a house or Ferrari. You are literally comparing Apples to Aston Martins.
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Sarabende,
They said they’ve bene packing up the missing items that they could identify and then planning to mail them out to the guild leader. So based on that, and how many people are probably effected, it could take a bit of time. Since the word “soon” was used… it could be anywhere from a week to a month or more… so I guess there is some hope but not a lot and I’m most likely just screwed out of my limited edition items which sucks. I doubt there will be any form of compensation for the losses as well which is a bit unfair since there should have been some historical data for these types of things in case of catastrophic failures so they could roll back data…
Virtual value is giving something virtual some value.
If blizzard wanted to they could change their whole game to give value to items using real money much like they did to Overwatch where skins, voice lines, poses and so on can be bought.
So again the creators of the game can actually adjust the value of the items in their game, meaning they understand that all items have some value whether they are common or not.
Sure you won’t get rich by playing the game just the opposite, however the creators/owners of the game do, its a one sided reward system where the owners are taking what we want to pay after they assign a value to it, for example, pets and mounts in the game.
Many mounts have been sold for 25$ on the wow website, however there are mounts that exist through wow cards that are sold for much more.
Again what the creators/owners of the game have to decide is whether they will admit there was a data loss which has had a huge impact on the game for many players and that there will be some compensation. Which is not for you or I to decide only the owners of the game give it this value.
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As the number of troll posts seems to have increased in this thread, simply click the troll user’s name, click the View Activity button, and then over on the right, there’s a dropdown box that says “Normal”.
Click that dropdown box, and click “Ignored” at the bottom, and then you will get a box asking for duration. I suggest typing “forever” in the box, and clicking the option that pops up.
Then you will no longer need to read the opinions of callous people that have no empathy for the personal destruction that many of us are dealing with. All you will see is a small gray line that says “view x hidden reply”. Don’t click it, and you will not have to deal with these people anymore. 
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Have they though? Haven’t you been here complaining about basically everything that’s happened so far in TWW, calling the devs at various times lazy, careless, and out of touch?
That tangent aside, if data was lost for whatever reason, I think whatever ‘compensation’ is sent out is really the best anyone can expect. It’s up to each affected individual to decide how they choose to accept that. It’s an unacceptable response, no question about that, but it’s the hand we got dealt and we have to bear that in mind and move on in whatever way we choose. I don’t think we can really goad Blizzard into a ‘better’ response if they’ve already pulled from all the data they have available.
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I have received nothing in game or in my email regarding my guild bank items. From the sounds of it, if we haven’t received anything by now, we won’t. It’s a huge FU to those of us that have been playing for almost 2 decades. My renewal date is in Nov and I am likely not going to be renewing because of this, unless they show they are going to make it right. They have shown they don’t give a crap about us, unless we are big named streamers/guilds. The fact this was hidden outside the forums for more than a month and this was a response we got. I am livid. Yes I could go refarm the mats I lost but I don’t want to even log into the game because it make me so angry. What is the point of working toward anything in the game if it is not safe from being yeeted into the void.
I don’t raid, I don’t PVP. I don’t have the ability to play for long periods, so I work on collecting, transmogs, professions, mounts and pets. I refuse to buy the overpriced warband tabs and now I don’t trust the guild banks either. I don’t care if they say it is safe. I thought they were safe before this “bug” and had 18 years of items gone with NOTHING returned. I know others have received a laughable amount returned but having nothing returned at all with no attempts to show they even care is insulting. It isn’t a small inconvenience, it is 18 years of time and money they basically just gave the middle finger to and the audacity to try and hype up the 20th anniversary after this.
I find it very interesting that none of the big guilds or streamers seemed to be affected by this so called “bug”. We don’t matter to them because if we did, they would make this right. I won’t be recommending WOW to anyone else. I will be warning them away for the forseeable future.
It hurts even more because WOW has gotten me through some dark times, kept me here. How this was handled and their response is basically reenforcing the “you don’t matter”. It is one more thing in the list of things I have lost recently. It’s a betrayal and the “oops sorry, get over it” attitude is disgusting.
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They have already admitted there was a bug that created the data loss. As for “compensation” their EULA already says everything belongs to them, not us, and they have the right to delete anything without any legal repercussions. So unless they plan to deviate from the EULA, or re-write it, I would assume they are just going to sit on that and let it all go.
I’m pretty sure “… if they’ve already pulled from all the data they have available.” is the flaw in the argument here… It’s been discussed through many threads here about them having backups… about them having the ability to bring up copies of those backups on secondary servers, and be able to look at everything that was in the guild banks prior to the issue… making lists of all the items, and then restoring them.
I’m not saying it would be easy… it would be time consuming… but that’s the choice Bliz/Acti/Microsoft is making… to not take the time to do the Right thing for the customers that have supported them for 20 years.
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This seems so reasonable; I wish it was a path Blizzard would explore.
7-tabs, complete loss, nothing mailed back yet.
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Preparing coffee, I laugh alone.
The absolute inconsistency of selling a game based on collecting (real and virtual, via farming or both shops) and when the collected disappears saying “Circulate, come on, come on, nothing has happened here” (A murloc needs to say it).
It’s really funny. And very incoherent.
How long does this thread have to close? let’s laugh together.
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Please don’t keep feeding the trolls here. They need to move along and all they have been doing is riling people up.
If you’re here to troll please don’t. This isn’t the time or place.
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Not the time or the place is a Troll’s specialty, it’s up to us to ignore them.
Logging on today, none of my guild leaders have mail. I have been putting stuff back into the banks, just because I need the room. I really hope things don’t go vanishing again.
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You keep repeating this as if it holds any value for what’s happened here or what anyone is asking for. The EULA is to stop the players from suing them. No one here is going to sue for their “pixels”. What we are asking for is that Blizzard does what is right by the customer. When you run a business, it’s known as “customer goodwill”. If they have to assign one person to restore every single guild bank over the course of a year, I’ll take that. Some people lost irreplaceable items and it’s the only reason I’m here advocating for a different resolution.
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Yep, and a lot of people are outright quitting the game over this. And it’s mostly long time players leaving. That is a situation that you do not EVER want. When longtime players leave, the game dies.
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This is the key!
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But it holds value for Blizz. It allows them to not have to do anything more than they are doing so they can focus on things that are important to everyone, and not just the group of us that lost some stuff. I get it. People are pissed and looking to Customer Service skills for a sensible solution. Sadly, not even trouble tickets are handled by humans anymore, and the closed nearly 80 threads cause they were tired of the arguments, off topic moments, toxic commentary, and in some cases… threats. So I would love to see us ALL get our stuff back, but even closing the Bug thread just proves their stance on this and now they are simply moving on and waiting for this thread to archive. So advocate away. I wish you luck. The realist in me is off to play the game and finish restoring my own items.