For some people, said items that disappeared were quite literally worth MILLIONS of gold. Not thousands, MILLIONS, like, ‘enough to get 1000+ days of game-time and still have more gold to spend’.
I’d be absolutely LIVID (and rightfully so!) if that happened to me. I’m one of the ‘lucky’ ones and didn’t lose anything particularly worthwhile, but I still lost quite a bit of stuff from my personal gbank deciding it wanted to empty out the first five tabs for no reason.
People don’t seem to realize that most if not all commercial ToU contain clauses that are disallowed by law, some of it boilerplate that was inappropriate from the beginning, some of it aspirational and untested. That’s why they also include that severability clause. (Which also might or might not be legal.)
Along similar lines, plenty of employees in California have signed contracts that have non-compete clauses, even though they are non-enforceable (California has banned them since World War II!). Recently it was finally made illegal to even put such a clause in an employment contract. But generally speaking there is no cause of action when someone gives you a contract to sign that includes unenforceable language.
ToU are something a company throws against a wall to see what sticks. In general, individual people can’t afford to fight them, so they are generally effective.
Seems like splitting hairs. /shrug
Backups are backups, regardless of the quantity they affect.
Seems like a deflection to admit that you’re wrong about your assured claim
That’s why I never bother arguing with someone who copies/pastes the TOU, because they’re not lawyers, and the TOU has not been tested in the courts.
A famous lawyer once said that a law is not a law until its tested in court.
I can see how you’re not trolling. /s
I stand by what I’ve said.
I lost 33% of my gbank, I got back… 60 Goblin Gliders.
You are all set to YOLO down the Coreway!
But,
how will you compensate us, for items that you can not restore? Some of the things I lost were patterns from professions, that are no longer in the game, other stuff were toys or pets.
Not knowing yet, what I will get back, I do feel that the gold we lost the value is not something that you can just call “sorry” and be done with it.
Thanks for restoring some of our stuff, but ya… I struggle to trust the bank system now.
They deleted / closed the other thread on this one?
They’re just heapin’ it on tonight. I’m sorry for all the loses folks. This is terrible news that they can’t fix. They really needed to have done better.
One thing they’ve still not commented on is the state of the war banks though. I’m afraid if you’ve lost anything there you’re completely out of luck.
Kaivax moved it here. No, Blizzard is not a fan of this discussion.
They are condensing feedback into one thread, which is also pinned. This is a sign that they can’t actually ignore the issue. What happens from here is anyone’s guess.
Well let’s make sure the EU thread, which is the only one that contained any Blizzard CS feedback/updates of any kind, shows up here too.
Idk why that holds any relevance.
They just say “we don’t have any info to give”, then quoted what Linxy said above.
Unless this was a salt post/link because they closed and combined the topics into one thread?
We only found out about this post because some EU folks were told by CS to go to the Bug Forum. EU has no Bug forum, and they stumbled across the huge thread of ours on the US Bug Forum. This was the first we had seen anything that they were working on it, and it was nowhere near Aug 24th when the US forums heard of it. Still no official response was made on the US forums. It was only a copy/paste from CS that gave us any hope that they were working on or acknowledging it at all after they closed the originally reported bug as ‘fixed’.
Anyone can understand that %3$* happens, but the lack of communication, this defensiveness that we had been kept up to date when we clearly hadn’t, and now this pittance of a fix with a “dear john” post in General has us upset.
I don’t expect them to do the impossible and get us everything back, but they certainly should not say “some” items are missing, when it is the majority. They should not return things without charges and make BOE items BOP to the guild master in the mail. That is not a resolution that is satisfactory. I totally understand that they are not legally required to do anything. That doesn’t make this right or acceptable. A company that actually cares about customers they’ve had for decades doesn’t do this. There are other ways to make this right, they know who was effected.
I’d like to know how the cross-realm guild stuff had anything to do with this. I don’t know about anyone else, but the only characters in my guild are from the same realm. I could see how the crap could hit the fans with cross-realm and people from different realms putting things into the bank or taking them out, and wires getting crossed, etc… Though for it to ever get pushed to prod in that condition is a disgusting lack of quality control.
But even so, how does that apply to guilds that don’t have any cross-realm members?
My guilds had only my alts and they were of the same faction on the same realm, so I don’t see how the cross-realm issue could have caused this, even if that was something causing problems.
Their restoration was a complete joke. 9 nearly worthless items out of an entire 7 tabs worth of missing items.
Total, absolute joke. Bliz might have well just said “oh well lol, get rekt”
Same, all my alts, all my realm.
Because it adds additional info to the scope of the problem that “missing items” doesn’t.