It’s really disappointing that NOTHING was returned to our guild bank and that Blizzard totally doesn’t care.
19 Likes
Scroll down the forum topic list for the past few days and everyone can see how the data losing code introduced 5 months ago hasn’t been fixed.
I struggle to think of any other period in the game’s 20 year history when keeping basic data safe isn’t a given.
Still no one above the level of grunt has dared to speak or step forward to accept responsibility and commit to doing better.
It’s exactly what I’d expect from a company with no internal testing, no internal QA, that pays below industry averages. Everything is second rate across the board.
12 Likes
Still fuming about the missing guild bank items, Blizzard!
Still haven’t forgotten!
Still waiting for our items to be restored!
Still discouraging others from playing until this is resolved!
GIVE IT BACK!
JUST DO IT!
11 Likes
Thanks for compiling this for us. While we are concentrating on our rather MAJOR bug, I think we’ve noticed that there are a LOT of bugs and they seem to be getting ignored. So this is their trajectory.
FFS Blizzard, beef up your QA team, hire people to start looking into and quashing bugs and not only GET but empower customer support to answer us honestly and help us as much as they can.
11 Likes
Unless you’re getting people to stop paying as well, that doesn’t help. In fact, they love when people keep their sub active, but don’t play. They still get the income, without resources being used. Win/win for them.
1 Like
I normally don’t read such a long reply in the forums (I find they are usually just a bunch of nonsense) but yours made for good reading and spot on.
Thanks!
6 Likes
Sadly, this is very true, and they know most won’t quit.
It seems MicroActaBlizz is continuing with the attitude Bobby had – “If he can’t run a game into the ground, he is not interested”.
4 Likes
I have stopped people from playing. My brother and his wife were thinking about returning to WoW because they got some kind of promotion. I told them not to bother, it wasn’t worth their time and money. I told them how Blizzard has screwed everyone over. They decided to play another game. Blizzard lost two new/returning accounts because of this. I have reported the issues on other forums and public discussion boards. I have no idea if those have discouraged people, but I hope so!
9 Likes
Blizzard won’t say, but my guess is that hundreds of millions of items were deleted.
12 Likes
Pretty much got a “too bad, so sad” feeling about it and ended up refarming all the badges, then slowly transferring over ~260 at a time to one character when I was finished. If I lost any more, it would be a small number. Thankfully it didn’t happen again but how absurd that that was the solution - refarm them or wait until the next Cataclysm Timewalking,
5 Likes
Funny you should bring up timewalking… I wouldn’t recommend attempting it for today. It’s been wild so far. 
4 Likes
Or any instanced content for that matter (timewalking, lfr, lfd, raids, m+, delves).
4 Likes
This is why we need stronger consumer protection laws for gamers! With all the mess that has been made since Microsoft bought Blizzard, the customers should be given proper restitution. We, the people, have been screwed over time and time again. Today is just another nail in the coffin.
GIVE US OUR STUFF BACK, BLIZZARD!
10 Likes
I wonder how many “written letters” posted to Blizzard’s address it may take for all of us to send to Blizzard higher ups before “someone” may actually listen to us and give some resemblance to a real apology,…given the Bug Forum/General Forum/Bug Forum doesn’t seem to do much 
4 Likes
in reply to the stronger consumer laws,…we actually do have (some) of that here in Australia. And I have in fact put in a complaint about this with our Government Department that oversees it,…but like some things,…it takes a while. And in fact, Blizzard Australia hasn’t even responded to their queries. As we do have protection for things spent with our “real AUD currency”. (I have another post in the Bug forums about it , which I update if I do hear anymore info.
So will be seeing what happens with that. (not that I’m holding my breath). But going to keep on it as much as possible. Some “real answers” and a proper sense of response to it I think really shouldn’t be that hard. it’s just good customer service.
6 Likes
This actually might be why we didn’t get a decent apology. If they’re going to be held possibly financially responsible for losses, trying to compensate for that could be a nightmare in that how you compensate for people could have too many variables.
I’d have been ok with an decent apology and an Achiev for laughs and to help assuage the dang pain! Others may have demanded real $$ or something detrimental to the company in real life.
But a decent apology is something they can’t really afford to do, I think. Unfortunately. Countries with laws to protect folks invites litigation, I think? So saying what seems a simple, heartfelt apology could put them in a bad position for some kind of liability with variables on what is ‘appropriate’ compensation for people. Does that make sense? The range to ‘properly’ fix it for people could be too far and wide? I dunno.
I mean, getting our guild banks fixed would be fantastic, and that’s all any of us have asked for - I’m still feeling kinda hurt that Bliz did absolutely nothing for us, at all. It feels so damb personal. 
But I think that might be why they haven’t apologized.
This version of the company just inherited/purchased a great game that someone else made. Those original creators are so far away and gone, now. These new people may not know how much we cared about the game, or Blizzard. These new folks are … not Blizzard.
6 Likes
please bring awareness Weekly reset
Thank you! Keep us posted. If u make progress in Australia, there is hope for other countries!
5 Likes
Noted that this weeks daily “weekly” resets have shown that Blizz no longer has a competent developer / technical department, but hey lets buy a 100 dollar pet for the dogfighting arenas.
5 Likes
It’s what happens with companies, isn’t it? A group of passionate, creative people make something - something they LOVE, are proud of, and they want OTHER people to love it - sure, a big part so they can make money, but because THEY are excited about it and love it when others are too.
Then, it gets sold or merged or new people who just want a JOB come in. They might LIKE the game but they weren’t there in the beginning when things were really rough, when they had to get CREATIVE to solve problems (for lack of resources) and they appreciated people who bought their products. (Apparently, they were so passionate that they had loud arguments for hours, but that’s a whole other topic . . .)
And the further it goes, the bigger it gets, the more of its soul is leeched out. Then whatever it is, is there JUST to make money. Sure, the devs, the people who work on it are still passionate - they want to be proud of their work, but so many near the top either no longer care or can’t AFFORD to care because the board or the shareholders or CEO of the BIGGER soulless, heartless company just wants $$$ and demand that pesky things like doing the right thing and treating customers well just aren’t worth it if it takes too much money, resources or time. Screw the customers, lay-off the workers (because WHO NEEDS to test games? And we have FORM LETTERS or maybe AI to answer tickets).
They don’t care how we feel as long as enough of us are buying the big ticket items - like the brutosaur. They don’t care if we quit, because there are enough whales that will keep buying gold tokens so they can buy carries or the best BoE gear on the AH or the best mats to get stuff crafted thru work order. Who cares about what . . . $13? $15 a month? Not when you have people probably dropping $20 or more anytime they feel they need to do so to stay ahead.
We, the players, who pay whatever, are NOT the actual customers. We are part of the PRODUCT that the company uses for their REAL customers - the shareholders. When it gets to this stage, the company I think, is completely bereft of soul.
10 Likes