The thing is, that’s a lot of data to keep, and the need for storage has been going up a lot faster than the price of storage has been going down.
Maybe they can release a sparkle version of the brutosaur mount for $50 on the store to pay for the cost of storage of our item data.
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And when you don’t have that access, because its been removed from you?
How do people access items in their guild bank if its no longer there?
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We were all sent to bug forums by CS and were not given any official statements there. We had to search the FRENCH forums to find an update, as it seems UE laws require it.
The BUG was logged 5 weeks ago, and a week or so later they closed it as FIXED without any notification. In the bug forum, you can see that one person received a message in email that they were working on it, but we were also told that we should not use our banks, that we should use our banks. Half of that thread is begging for any official notice and clarification.
If you are trying to say that communication was ongoing, that’s a LIE.
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Yeah, there was basically nothing on the NA side of things. To claim otherwise is foolish at best.
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Can you log into the game? Okay, that’s access to the servers. Guild bank isn’t promised nor is it part of your sub fee.
Amazing how you know so much about their logging infrastructure.
Well,
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if the cost is going up then they need to increase the cost of their service/product. That’s on them, not us.
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All you need to do is take a backup of your database, install it on a seperate computer, and run queries on items that are stored in guild bank tabs, and build a log from that. (Its not that simple, but that’s the general intent.)
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WTF do they not backup a copy of their logs when this bug first hit?
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Who cares if you can stand in the world if you can’t use your items in that world because thery are now missing.
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Welp, apparently there aren’t. Or they fell victim to the meltdown the system had over this problem.
Like I said, profession logs are only kept for 24 hours. I know this, because in SL, when I mined one of the Progenium Ore nodes in ZM, the next one I tried to mine said, “You do not have the skill level.” I was maxed in every mining skill from Legion onward on my DH. Suddenly, I was reset back to Legion mining skill 1. When I put in a ticket, they said they couldn’t do anything, because they have no records past 24 hours for professions. Didn’t matter than I had all of the achievements, either.
They found the problem that needed fixed too late. That’s the issue.
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Apparently you care. You agreed to it and have been giving them your money to do just that.
At the time we gave them our money, they were there, but now they are not, so we can’t use them.
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Start reading legal documents that you’re agreeing to and paying for lol
You are not helping things by trolling.
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That’s simply not true. The “logs” facility that faces CS is not the service logs. It is data stored and presented specifically for that purpose.
Service logs are enormously more detailed and are generally something that requires developers to analyze, or specific tooling that requires significant understanding of internals to use.
Not trolling. Correcting your misinformation and misconceptions.
No, you’re trolling by trying to shape a narrative away from a corporation having fault.
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Please send me everything from your banks. I will delete most, but send you back some of it.
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I never said they weren’t at fault, I said what you said was wrong and corrected you to hopefully set you on the right path for something you want corrected.
I’d have to use them first 
the only thing in banks are items I do not need but cannot delete