I actually swapped GM characters on my personal guild banks last week. Just to fit better with how I have warband organized. But I haven’t had any mails on either since the original “restoration”.
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It is here. Whether or not that answer is satisfying to you doesn’t change that it is the correct answer.
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I’m done. I quit. I cancelled my account over this. I no longer trust Blizzard and will no longer support them. I know it’s just old expansion mats, but I can’t play anymore as every time I pick up one of those old expansion mats, I am reminded of this issue.
I’ve been playing since 2004. Never stopped paying for game time in all those years. Not once. 20 years of payments and I will pay no more. I will not buy TWW, and I will not spend another dime in the game store for mounts/pets/transmogs or whatever else I would have bought. They lost me.
I remember back in the beginning they cared. I remember a glitch I encountered back in 2005 where I felt I was sent to the wrong graveyard after I died. I put in a ticket, and the GM got back to me and offered to move me to the correct graveyard in less time than it would’ve taken me to run there. That’s the Blizzard I was more than happy to support. But that Blizzard is gone. This Blizzard is not a company I trust. This Blizzard is not a company want to support any more. This Blizzard does not seem to care about it’s players. This Blizzard seems to only care about the profit.
I wish I could say I didn’t see this coming, where Blizzard stopped caring about it’s players and only cared about profits, but I did. I said 20 years ago that this would some day happen. I hoped it wouldn’t, but I’m not surprised it did.
I’m sorry Blizzard, I cannot support a game company that no longer cares about it’s players. I will be uninstalling all my Blizzard products, selling off all my accumulated Blizzard real world things, deleting all my bookmarks to everything related to Blizzard, stopping the following of Blizzard on social media, and finding something else to play. Thanks for all the good memories.
I will not be back to check for updates. If Blizzard ever does anything to make this right, they can contact me by e-mail. If they don’t even have the decency to do that, I won’t ever know they did anything.
Good-bye.
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Being in the same boat as you, I just want to wish you well.
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It’s not about satisfying me, it’s about facts. Blizzard won’t respond here, so posting here does nothing. Hence why I said this is NOT the right way to contact them if we want a response. It’s beginning to look like the only way might be through their legal department sadly.
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The fact of the matter is, this is where they want that feedback. Not in bug reports, not in CS, not spamming tickets for something that GMs cannot do anything about, here.
If you intend to pursue arbitration or sue, I wish you luck on that but I would not expect much given you cannot prove damages.
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The fact of the matter is they’ve been ignoring all our feedback here for weeks. This thread only exists in hopes that we will eventually go away quietly and shut up.
I don’t intend to do any such thing, as you said it would be a waste of time. I’m just pointing out that right now that literally might be the only way to get a response (as they’d be legally obligated to respond, though that would most likely be to tell your lawyer to go pound sand, just like they told us here).
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They’ve not commented beyond some necessary clarifications up above. I have never seen a dev comment on the forums directly. A lack of additional statements doesn’t mean that the feedback is ignored. And if they were going to ignore your feedback, trying to spam them elsewhere wouldn’t aid you either.
If he does do a video, please link it!
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Seems like it’s hitting Classic now.
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For those that missed it:
- the same bug apparently popped up in Cata Classic today (October 29) after server maintenance
- Blizz responded on the same day in a Blue-post (compared to total silence for 6+ weeks for this thread
) - there’s some sort of Blue employee specifically from “Quality Assurance” that responded MULTIPLE times in the main thread over there (on the same day)… compared to total silence here/no such followup from a “Quality Assurance” specialist in this thread
- the “Quality Assurance” poster over there seems to imply “we’re on it!” and seems very responsive on their missing items, compared to… absolutely 0 followup in this thread
- the blue over there is literally responding to individual posters “one on one” and apparently looking into their missing items/guild bank logs, compared to… nothing in this thread
Anyways, just seeing the “night and day” difference in the response/customer service over the same bug was kind of upsetting… one group (retail) apparently got dismissed/told to pound sand with a “sucks to be you” attitude in this thread, but another group (Cata Classic) actually gets real-time action/investigation with a “we’re on it guys!” attitude??
Go and see for yourself, the thread is in the “Classic Bug Report” forum
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To be fair, back in Cata the GMs actually did have the active power to restore items and fix in-game bug damage to players.
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So when you send feedback to someone and it’s ignored, you just give up and move on? Not how I live my life, I escalate an issue when I don’t get a response.
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Absolutely…I follow his channel.
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You’re not wrong, but the blues in there are saying the items are not gone and it’s just a display issue.
You aren’t escalating it, you are seeking to take it to an incorrect location wherein it will be wasted.
It’s the same employees, currently working for the same company…
This other Blue - who apparently is from the QA department - couldn’t chime into this thread to “investigate” our own missing items the same way?.. not even pop in to say hi in 3800+ posts?
Over there he is posting about very specific items when responding to players in this “one on one” manner, so clearly he has access to the game data and can see missing items and such. Probably has access to dev-level software
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It amazing to me the bounds that you will go to defend Blizzard in this. Maybe they’ll give you brown text.
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You asked where feedback (specifically criticism) should be directed to, and then were upset by the answer. If you wish to waste time sending feedback through tickets or another avenue where it will be wasted, you are welcome to do that.
Yes, I asked someone else where the appropriate place was to send feedback, because this is clearly not it (there’s been 3800+ posts since the last Blizzard response). You can try and gaslight me all you want about how this is still meaningful and the place to respond, but to anyone logical, it’s pretty clear it’s not. We can keep going around in circles all you want (because it’s all you got, circles). But I will stick to my original statement, this is CLEARLY not the place to provide feedback as it’s very clearly being ignored.
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