Guild Bank Missing Items Bug -- Aug/Sept 2024

There’s already been several players reporting random item/gold loss to the Warbank over in the bugs forum, worst one is some dude who apparently had 3 million gold “swallowed” by it

So while the feature seems mostly safe (only seems to be a handful of posters mentioning item/gold loss so far), I’m not using the feature at all besides transferring low amounts of gold between different-server alts - after how they handled this bug it’s been implied they will not restore you if their game swallows/deletes your stuff

I’m curious though, when is the release date for the alleged personal bank changes? Asking so I know to completely clean out/empty out my personal banks before that specific reset day :joy:

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As far as I’m aware, that was before this patch alongside other folks talking about gold missing on attempted deposits and withdrawals. Not about missing items in regards to this patch. Still not trustworthy, I pulled my gold from mine when I saw those posts initially, but my focus is the storage of items and tracking that.

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Hate to say it but I think those of you that lost stuff from guild banks and got back the few items you did get back…that is all that is coming your way now for you and thousands of others that lost stuff and gold…its a damn shame Blizzard can’t make this right now…use to be a time I really believed in Blizzard 110% but now…lucky if they get 1% belief out of me…damn shame…I’ll say it if blizzard won’t I am damn sorry it happen to you all…hugs

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Seriously, things have taken a turn for the worse. Can’t be bothered to restore player data, but it’s full speed ahead on promotions with grocery stores, junk food, and soda brands.

FOMO everything. They pulled this crap with the 10th anniversary - ‘buy WoD and lvl up stupid fast on our terms or no corehound mount for you’ sufice to say I did not get that mount.

No point in any of it now, whoever managed their databases left or got laid off, who knows? The game used to be about character progression and development over time, seems now they going for arcade style. Data loss is now a feature: welcome to world of your character remixed™, please enjoy re-doing everything. Remember how great it was when X finally dropped for you? Now you can relive that moment… Exalted with WSG? Not anymore… enjoy hours of fun regrinding your rep!

No thanks.

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If I remember correctly, that one was due to lag rather than an issue with the Warbank itself. I do think they should return his gold though, absolutely.

And put it where? Where is safe now?
This is the one that really has me stressed. I have so many alts, so many OLD characters with old stuff in their banks. My first rogue still has her lockpicking tools and a Certificate of Thievery in her bank. Where can I put that so it’s safe?

Look at me, stressing about stuff in a game I hardly play now. /sigh.

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I have seen no planned changes to personal inventories, so that’ll be your safest place - provided that you’re not actively playing that character. If you are, then swapping a bag with the irreplaceables between inventory and personal bank when you log in and log out might be the next best thing, so that they’re only left in your personal bank when you’re actively logged in on that character.

I wish there were better ways to deal with this fallout.

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Do we know if this issue has stopped ? I want to put things back in the guild bank for members to use freely but waiting for confirm no one else is having things vanish into thin air.

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I don’t think you’ll ever get any kind of real confirmation. They claim they have resolved the issue – which some trolls seem to think we should take their word for but given past performance of Blizzard - yea I am not.

My other thoughts are given the number of bugs in this entire xpac it is (imo) likely to come back again. I guess it is use at your own risk at this point.

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Be sure and get many 20th and 30th anniversary rares so they can be deleted silently and with no discussion or compensation in the future.

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As I have said, I am the gm for a very active guild. We have many friends in the guild that have been with us since BC. I will not stop playing. However, I can and will stop buying the extras that I have always purchased in the past.

No more store mounts/pets/mogs. No more upgraded xpacs.

I will and do talk about this all the time in guild. I will not forget and neither will my guild.

I do not trust Blizzard anymore. Sad to say.

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Same. I was considering the new diablo 4 expansion. And I would have considered some store pets since they’re on sale, maybe even a mount or two. Not going to happen now. I used that money to get a Meta Quest 3 instead. If Blizzard doesn’t want to value me as a customer or fan anymore after 30 years, then they don’t deserve my support.

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Me too.

Look at my collections, I have most of the store mounts and pets. I also have 6 month sub rewards and Tyrial’s Charger from that promotion a while back. No more money from me now.

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I was almost prepared to give up and just let this go, because who am I to fight Microsoft/Blizzard, but I’m currently dealing with another (much smaller) business that is also taking the “ignore the filthy peasants until they go away” approach to customer service and consumer law, and it has reignited my passions against Blizzard.

Sorry to our American friends, but in Australia at least, we have this:

  • Under consumer law, businesses must meet a set of basic rights known as consumer guarantees when they sell products or services.
  • If a product or service does not meet the consumer guarantees, the consumer has a right to a repair, replacement or refund.
  • If the problem causes the consumer to suffer other loss or damage, they also have a right to compensation. This is in addition to getting a repair, replacement, or refund.
  • It is misleading and against the law for a business to say that it is not responsible for the foreseeable losses a consumer suffers from using the business’s product or service.

Also

Compensation should put the consumer back in the position they would have been in if the problem hadn’t happened.

I know posting about it on the forums does about as much good as shouting as clouds… speaking of, did you guys see that Microsoft admitted to losing a bunch of cloud service data from September 02 to September 19? One of the affected products: “Microsoft Purview, a product for data-loss prevention.”
Times of India reported on it (Business Insider is paywalled but there are tools for that) if anyone is curious and wants to try and connect those dots

Anyway just putting it out there for anyone else feeling like doing something about this, because I guess I’m lodging that complaint after all.

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They lost… software to prevent data loss?

Ok, I’m done. That’s enough internet for today.

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Every Microsoft product is generally the worst in its category. IE: worst web browser ever made. Office: Worst office suite ever made. Outlook: Worst email program ever made. I could probably go on. They don’t even create most of their stuff, they just buy other companies.

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Blizzard should go back to the last backup they made before stuff went missing, even if it was months or years before the event, and give every guild that lost stuff back everything that backup says was in the guild bank even if that results in some guilds getting more back than they lost. That would be a resolution. And if they can’t do that, they need to fully explain why.

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I’ll reference you to this :smiley: :point_down: :point_down:

That’d be a resolution that causes problems with duplicates of items. What they have now is a resolution which doesn’t do that. While one can debate which is better, their policy has always been to only restore where they can confirm the specific item losses.

Unpopular opinion : give us free auction mounts.

At 152$ for me, and this ongoing disaster, I don’t want to give them any more money.

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Did you post in the wrong thread?