GMs Not Following Policy - Or are the CMs Out of Touch?

[Vrakthris]

@Vailnite-kelthuzad

You could have found it by looking in the first link.

Perhaps I’m missing something, but the link you have in the most recent post isn’t in your first post.

The first link in your initial post is this.

Question on Character Transfer Between Accounts

I was looking at the Limited Time Character Transfer Sale in the launcher, and went to the support page to look at the limitations. One particular line stood out to me: You cannot transfer a character from an account with the latest expansion to an account without the expansion Is this information accurate, or is it wrong and outdated? This means I should not be able to transfer a character from an account with Shadowlands, to an account that does NOT have Shadowlands, correct? I ask beca…

And this:

PSA: If you get upset about gearing, try this:

Play at level 50. If you have a basic subscription, but have not purchased Shadowlands, your characters will be capped at level 50. Unlike most brackets, characters at level 50 only queue into other characters at level 50. This means both level-capped and leveling characters enter the same queues. You can also send level 50 characters from Shadowlands accounts to a non-Shadowlands account. The 50s is perhaps the most active sub-max level PvP community (along with 20). It has in-game communit…

@Vailnite-kelthuzad

His final post in the thread suggests contacting Hacks@Blizzard.com and he refers to it as a “bug exploit” before locking the thread, under the pretense of preventing the spread of information on how to do said exploit.

Specifically, he refers to the ability to transfer from an account upgraded with Shadowlands to one that is not. That should not be possible in accordance to how our Character Transfer system works.

The referral to Hacks is if you have information about the exploit. It is for investigation purposes, so our Hacks team can check it out. They will likely also be working with QA and the Game Developers to figure out how it was possible and to fix it if it is verified.