Getting "Login Failed" After Buying Name Change

Just the title. I bought a name change for my rogue and now I can’t log in to the character. I can log into all my other characters just not my rogue. I tried to reset the UI and all that. I opened a ticket and was told to do the same ol’ troubleshooting as always and still nothin’.

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Character services can take an extended period of time to apply. You may try asking in Customer Support since this is an account issue and not a technical one.

I’m running into the same issue, except I name changed 2 characters, and only the first one is not allowing me to logon. Second one gets in and plays fine.

Same issue here, can’t log into my main character after buying a name change, I even installed and reinstalled the game hoping that would solve it but nothing, it’s been almost 24 since this happened. All my other characters are fine.

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