This has been happening every few days or so, I login to one of my characters and after about 30 seconds or so of being in-game I get disconnected from wow (WOW51900319). I’ll try to log in again and the same thing will happen over and over again. Usually the only thing that stops the disconnects is leaving that zone or instance. Any help is appreciated, thanks in advance.
Hey, Dévv!
If you are getting constant 51900319 errors without experiencing latency, it may be QoS prioritization software on your system. Killer Network Control Center, SmartByte, and HP Command Center are some popular ones. But there are many others.
If it is not QoS prioritization software, we may be looking at a broken addon, or an actual connection issue.
Collect a WinMTR test:
Make sure to run the WinMTR test for 5 to 10 minutes while experiencing the disconnections. This will help us figure out what is causing it.
The disconnect stopped for a bit then started again and i got around to running WinMTR and got this text. (Had to put some spaces in the links cause i cant post links)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 6 | 252 | 239 | 3 | 11 | 101 | 16 |
| 10.112.144.1 - 6 | 252 | 239 | 7 | 11 | 102 | 12 |
| host-216-167-240-49.public.eastlink.ca - 6 | 252 | 239 | 8 | 12 | 118 | 9 |
| on-grmd-dr002.on.eastlink.c - 9 | 227 | 207 | 17 | 21 | 117 | 19 |
| on-grmd-br002.on.eastlink.ca - 8 | 232 | 214 | 17 | 22 | 189 | 18 |
| on-bari-br001.on.eastlink.ca - 11 | 217 | 195 | 18 | 23 | 53 | 26 |
| eqix -ix-ch1.blizzard.com - 39 | 121 | 75 | 33 | 41 | 258 | 34 |
| ae1 -br01-eqch2.as57976.net - 31 | 136 | 94 | 32 | 42 | 217 | 34 |
| be1 -pe1-eqch2.as57976.net - 39 | 120 | 74 | 32 | 35 | 51 | 34 |
| 24.105.62.129 - 0 | 303 | 303 | 32 | 35 | 77 | 38 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
The packet loss from this hop on means that the issue is on your home network.
Wired or wireless?
Network drivers and firmware are up to date?
Modem and router, or combined unit?
Wireless, everything is up to date and router.
2.4 or 5 ghz? Have you tried changing channels or bands?
Can you try wired for a test?
I’m on 5 ghz, and I have not tried different channels or bands nor do I know how, and cant really try wired.
5ghz is faster, but it does have some range issues that you may be running in to.
A good test would be to change to 2.4 ghz for a while.
Zungar’s correct, if it doesn’t work, you should power cycle your router and swap to an ethernet connection if it fails. If you still have a first hop that looks like the test above after switching to ethernet, it means it’s time to replace the router. You should work with your ISP to do that.