Now I understand the motivation behind this post… as your other post helps to point at your original one on a different account. You were penalized on that other account for using inappropriate language. You were reported and penalized, which you feel was automated and unfair.
The answer to your question, Gratzitko, is yes. Violating our Code of Conduct by using inappropriate language, and other name calling… is deserved. The length of time for a silence or suspension depends on the violation and the history on the account.
As I mentioned in the other thread, that wasn’t your first penalty. There was one in March and one in May.
While most folks are frustrated with our wait times, justifiably so, based on the chat that I see, it wouldn’t matter if we got to your ticket within an hour, you violated policy. You were reported and you were penalized… within the scope of our policies.
I am sorry that such a penalty was necessary, but our In-Game Code of Conduct is there for a reason. I hope that going forward that you can abide by those policies while in-game and most especially when interacting with others.
It should be pointed out that, if the language isn’t appropriate in-game, it certainly wouldn’t be appropriate on these forums. The penalties on the forums will escalate as well, please keep that in mind.
Lastly, the previous voice line by Garrosh was rated by the ESRB, which allows some content. It is regulated, as we’re able to limit that kind of content. You are required to follow the Code of Conduct and EULA, and it specifically has rules against that behavior.