Game doesnt work anymore and didnt for beta either

Support Technical Support
1

I was afraid i wouldnt be able to play when i couldnt even play beta because it crashed before i could even get in game.Yes i have the requirements on my pc to play and i have completely deleted all and anything to do with battle net and wow on my pc and then reinstalled it all and still cant even play prepatch now.All was good with remix and dragon flight but now game is beyond broken.I wander if i can get refund for epic war within and I guess have to quit playing after 20 years. and my six month sub too.This is very disappointing as I have played since vanilla and now I cant play anymore.

2

Hello Williamj,

Try Technical Support subforum before you call it done. You can also create a ticket and Blizz try and help. Keep in mind a ticket may take some time what with the new patch and all that.

Good luck!

3

thanks will try but dont usually get a answer or have to wait days

4

Troubleshooting can be like that, esp in IT as all the possibles are checked off. Try and be patient and keep at it.

1 Like
5

make sure you’re using the launcher… there was an update additional to the pre-downloaded content.

2 Likes
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i do use only bnet launcher ,ive tried everything and nothing works.i knew this wasnt going to work when i couldnt do beta.I tried back then several times deleteing game and everything and doing fresh install and it never worked but dragon flight and remix would.Think im at point ill wait a couple days and if doesnt work just not play anymore cant afford to just go out and buy a new pc to play in this economy.I enjoy eating to much lol

7

Can you list your PC specs? Also a better place for this is Technical Support, the knowledge people there can help you troubleshoot or point you in the right direction.

1 Like
8

Like Jeysca mentioned, we need a lot more information to help you. Please continue troubleshooting in your new thread.

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What if the game stops launching from the launcher? That’s been my issue. Was able to play the beta; retail hasn’t loaded/opened/worked since Tuesday. Sucks.

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do you have the current build installed?

is the PLAY button blue?

are you getting any error messages?

are you able to launch from the exe file?

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