Friend got silenced in game for being afk

Here’s a blue post confirming the only automated system/action is a Squelch:

The only automatic action that will result if they continue to receive reports is that they may be temporarily squelched while related reports are reviewed. That squelch can last 24 hours and can be appealed. If chat is found by a Game Master that violates our policies further action may be taken which can include a temporary silence or suspension from the game.