The feedback was spam. However, I did put spam into my post. Unless someone put the preserved meat in a can into my forum post without knowing. Or there were others posting spam on the thread. I didn’t put anything up for sale or any external links, and I can’t ask any questions to what or why to understand more about why it was so. All I keep getting is the community guideline links, so I have to keep making my best guess, which part it is, and what it is that keeps getting referred to even after making changes (at least once) to correct what I thought was wrong in my post. At least with other forum post sites, they may highlight or put x’s around what you have wrong. Like I said here, I have to guess. What makes it harder. Is that with my medical conditions (which I didn’t bring up at first) but now it seems I have too. I sometimes write things in a roundabout way that do need refining, with only a ‘guessing game’ through the code to guide anyone, including me, it’s like a few strikes and you are out. Sure, you have cleared things up in your game for people with disabilities. However, customer service and forum support for such things is really lacking. Now you need to pick up you game in these areas as well. Now, be forewarned. Since I couldn’t reply to my ticket about this, and GM’s normally say ‘post about it on forums’ anyway (which depending it seems the timing and several other factors), the post may get read by someone important at Blizzard, but most times it’s more by as your players or customer base see it, a way to get them off your backs, get tickets serviced and off into the ether. Though, this is highly likely to happen to this, or it may get shot down by ‘code of conduct’ again - which is one thing most people don’t know how to edit their posts for (as I have said previously) because there’s the code, but no actual help for implementing it in editing posts. So, don’t let the sun go down on this feedback/post and discard it and read it right through. It may not be the best grammatically or it could (depending on what my medical conditions are doing through writing it)! It has a few important things to notice and hopefully you will find and change, make implementations for the better.
ok…im not sure what this post is about…other than you were told to post here…and seemingly posted this big block of text about being told to post here. and something about a thread being deleted? also something about spam?
Considering that you are able to post, I’m going to assume that your post was either hidden due to being flagged by other players, or simply removed by moderators.
Unfortunately, your post is very difficult to read and follow. That said, you seem to imply that the forum rules are too vague. They’re really not. Here’s a link to the Code of Conduct:
It’s pretty well laid out.
Now, if you did have a post that was actually moderated and not just hidden from flags, the only rule you might be breaking here is discussing moderation, but I don’t believe that’s the case.
It really sounds more like the system that auto-hides a post when it receives a number of flags. Nothing more.
I didn’t say they were vague. No. I said there’s no help (unless you are purposely doing it) for which parts of your post need to be changed. I also said other forums have this sort of help. Also, i said I have medical conditions which may (paraphrasing) make it hard to follow, though I try my best to make it an easy read. There are many reasons due to my medical condtions that make it hard to follow. I also made mention how Blizzard was succeeding in some areas with disability help in games. Though, in short, 2 ways they are failing. Customer service and on the forums. I also started my post with an icebreaker (the joke about spam), it’s my way, and how I communicate, especially since earlier in my life I had come across many people that had agrieved me and many groups didn’t open to me quickly.
You’re going to need to be a whole lot more specific unfortunately.
How are they failing at Customer Support?
How are they failing on the forums?
Was your post simply hidden or was it removed (moderated)?
Did you receive an account action?
Customer service tends to mean something different to everyone. If your post was simply hidden, then there’s nothing for customer support to do.
If it was removed and you received an account action (which still doesn’t seem to be the case), then you can appeal that decision via a ticket.
It still sounds to me like your post was hidden as others flagged it as spam. That’s nothing to even worry about really. Maybe avoid such icebreakers in the future as they are not really needed for forum posts.
I think the only time you’re told exactly what got your post removed is if you received an account penalty for it, which would show up as a green notification blip.
Otherwise, you only get a notification of the reason people selected for flagging the post, and if your post was removed by a moderator without being flagged, then you would not receive a notification about it at all.
If you are saying that blizzard needs to be more accommodating to disabled players, then you can email them here:
This is the email that takes feedback regarding accessibility for blizzard games (perhaps the forums as well since it’s the accessibility email). They will likely not respond to you, but your feedback helps the developers in implementing changes to the effect of better accessibility for the disabled.
Please, keep your posts simple and to the point - wall of text and you’re jumping all over the place with different topics.
My post was removed. They said it was because of spam. But as I said, there was no spam that I put in there. I thought it was because or words that I used. That’s why I was confused. Also, I was using my post as an example and a starting point.
It was a springboard to bring out the topics of CS in game/through the ticket system - as it seems they seem answer both and forums that I have had problems explaining myself. Also, like I have said numerous time, when you get a removed tag, it doesn’t show you which part of your post has caused it. Also, the green text is causing me a headache more than the normal blue text. I know it’s to highlight your an MVP, but with my medical conditions it’s not helping. Also, whilst there, I try to write concise, even though it may not seem understandable to some readers (all) other than me? I do this because I can get tired really quickly sometimes. It can be why I like talking these things through rather than putting them on forums or even facebook. But sometimes it’s unavoidable, like trying to get things out like I am now.
However, since I have written a few long posts today, it is getting extremely tiring doing this. I am also trying to remember what I have written even with it being right in front in me. This stuff happens, I am sorry with my mc’s. I am losing my concentration. With the icebreaker, I will try my best in the future but cannot promise anything.
As sometimes I post as I talk now, even going back 5 years ago or depending on my concentration or time, this won’t be the case. I am doing the best to make things ledgible to get the points across. Also, need to send the reply or I will from now just start to really start warble on. I have noticed this, and that’s why I tell you.
I know you want to help me as quick as possible, however, I making you aware that tonight from me that’s not going to happen. Though I thank you for any help you have put forth. I am also taking the easiest path I think it is for me currently, not the one everyone else think it is for me.
I am going to venture to guess that it may be due to the wall of text you are posting with, which does make it extremely difficult to read.
I am not sure of your typing method when making these posts, I cannot guess what your medical situation is and I’m no medical professional, is it possible to throw in the ‘enter’ key after every couple of sentences? Paragraphs are much easier to parse than a giant word block.
Alternatively, make your posts less wordy. Being concise is generally more effective at getting your point across.
I’m unsure what else you need assistance with, unfortunately. That’s my best stab at it.
Thanks, last past tonight. I have taken one thing into account that you said. Then changed and tried it. Hopefully it helps. I also made a change to one FB post similarly. Thanks again.
Reviewing some of the posts before running to work, i thought i saw a few of the same. Repeated posting of the same sentence could have been seen as spam. I’ve seen this also when trying to relay information about a service outage.
One thing to note though, Activision or Microsoft acquisition didn’t change the support system, the support system evolved as more games were added in bnet, and more systems were added in wow.
As the game grew and coding more complex it was found gm staff bypassing certain things as you noted didn’t fix the ultimate issue and could cause problems later.
Also depending on what the topic was about. If there a several other (or even one large) thread about a specific topic, your post could have been removed as spam, as there is little use in having multiple threads about the same thing. If you don’t mind, would you be able to post what the topic of the thread was about? No large details needed, just a rough description (assuming it is within TOS), but we may be able to help you identify why it was removed.
In reply to your first sentence. I have stated I have medical conditions. Sometimes I write and even talk like this. Even though I have tried to cut down on the amount and know that it happens it still happens.
Sure, with more games being added it would change the support system. However, if you are replying to a particular games support system. Normally you expect to have a similar continued experienced. Having played the game(s) for many years that mainly being WoW - though some of the others but necessary to stop or pull back because previously mentioned medical conditions. The biggest changes were not when different games were added as you said, they were when Activision came in. I hadn’t noticed much when MS came in, except some improvements in response times under the same things Activision had already implemented.
I made a topic I thought would be a bit of fun about the Earthen and (depending on your pronounciation) the pronounciation of Dornagal. Then I used it as a play on words (this is what I thought I was getting cited for because I was guessing) as the breaking up of the word like a dictionary meaning - who knew people could get offended by this even if they use terms like these in the dictionary, even slang word and their meanings. (also @ Tohkra). However, like final ticket said, it was for spam. This was not shown to me other than the code. There was never pointing out how (was I answering posts too fast?) or what words were I using to indicate spam in my post. Either by the moderator (I am guessing that reported the post(s) to the staff member that also reviewed the posts.
This is the way I am saying the forums have to be more helpful in giving these warnings. In contrast, a none MVP player - maybe they should be. Was more helpful, in replying to this post themselves. They stated something that could make my posts even with all it’s other faubles, easier to read. I could see the example, through action in their post straight away. Rather than just copying and pasting a link or quoting some rehashed rules and regulations.
You can see their name, and because of how they helped I don’t mind restating it. Thanks again Guuah. I also went to a Facebook post and implented as well (because in the few weeks I learnt how to add enter to those posts without posting it).
Sometimes it’s as easy as what they did. Making one more step, that can make a difference in customer support or a players experience. Though, I sure Blizzard have already seen this in the implimentation in the disabled space in games. Also, as I said before. Some places are easier to post for me than others. Sometimes I am force to use particular methods of communication, others there is a choice. Like here, though some will still (as seen) will still point me to a particular one. Though, just to make point in how I am effected by this, if I was in a wheelchair instead. Would you send me up a flight of stairs knowing this, instead of an escalator or lift/elevator? It’s the same I have with my communication preferences and style as a symptom (among my medical conditions). I hope that illustration clears it up more.
Hopefully, this is a little clearer. I am trying my best with how I communicate through typing wihtout you knowing me and how I do it more often.
The moderators are the staff members that reviewed the posts. Other players are the ones reporting them.
This would be a post you’d want to drop over in the support site feedback forum as it relates to the forums, in that case.
But be short and succinct. Expanding a little on what Guuah explained, having to wade through lots of prose and unrelated explanation (I know it gives context and reason, but that isn’t what they’re looking for) makes it trickier to find out specifically what it is you’re trying to suggest.
I can understand what you are saying. However, I am not speaking on one topic. Sure, I can break it up into multiple topics. Then, even if it looks hard for you, you have not completely understood all the reasons I have done this. Also, have miss the most important and repeated context of the post. Like I said it is easier to do it this way, in this and other posts.
It’s okay to use paragraphs and punctuation. Really. Because that was a hard read.
The forums are common sense. If you ask yourself “would a reasonable person post this,” and you have ANY doubts, don’t post it. Simple as that.
Are you saying I shouldn’t post because of my disabilities? Because, from what I posted, that’s what you are inferring meaning it or not. Which, ironically, does go against the codes of conduct, which everyone has been pointing out too me.
You misunderstand.
I acknowledge that it is easier for you, but it makes their job harder. And often times that can lead to them missing precisely what you’re hoping for them to implement.
It isn’t a way of saying you need to dial back on your posts, but the consequence of not doing so is that it may ultimately go overlooked.
I made no such implication. You’re reaching for an argument that is not there.
If you worded your post in a way that any reasonable person would NOT, then you shouldn’t post it. That’s likely what caused the previous post in question to be taken down.
You can frame EVERYTHING in a manner that isn’t abrasive. That’s all I was getting at. Do not come at me with this nonsense as though I’m trying to make some sort of remark against disabilities. I’ve got two myself, and I don’t put up with that garbage. Chill yourself out.
This probably just got out of hand. Since you can still post, you did not get sanctioned for it. So the thread most likely devolved.
I remember that thread. It didn’t make much sense to me, but others probably turned it into something it wasn’t.
A ticket? You put in a ticket about it? Or do you mean the notification that tells you that your thread was removed?