I’ve been stuck not being able to log in a certain character for the last 15 hours. You have ZERO categories for this particular issue that allows me to open a ticket. I had to just pick something completely unrelated so that could type something in to open a ticket, and no telling when that will actually be seen by a real person.
It’s really crappy that you do not allow a ticket to be open under a specific category and OTHER. OTHER. You can’t think of all categories, so rather than hamstring your customers in some ridiculous path to open a ticket, make it easier, and just put other for all categories.
If by some miracle, Someone that can actually help sees this, can you please fix the issue?
- Character stuck service does not work, as the character is still online.
- Logging in other characters on same realm does not work either.
Deadeýe - Bleeding Hollow. My character cannot log in for the past 15 hours. I was upgrading my legendary and got disconnect when I clicked upgrade. Now, it says the character with that name already exist, and my guild showing old info, like Deadeýe-Sargaras, and even Redeye-Kelthuzad, which was this character, but over TWO YEARS AGO. Something is seriously jacked up with my main character thats been around since release. I’d like help fast please.