False reporting and automated ban

[Ziryus-doomhammer (Ziryus)]

Correct and you also managed to quote sometimes the reason why ignore isn’t good enough. Ignore isn’t an effective deterrent because it’s not an effective penalty.

On the other hand you can see how afraid people are of the squelch which makes it a very effective deterrent not to get mouthy in chat.

Yes, IK you like to control the Chat, Ziryus

It’s not about me controlling anything, if you get squelched you annoyed enough people you probably shouldn’t have said what you said in the first place.

[Mellga-area-52 (Mellga)]

It’s not about me controlling anything, if you get squelched you annoyed enough people you probably shouldn’t have said what you said in the first place.

Keep telling yourself that <3

[Ziryus-doomhammer (Ziryus)]

It’s not about me controlling anything, if you get squelched you annoyed enough people you probably shouldn’t have said what you said in the first place.

Keep telling yourself that <3

That’s pretty much the way the system works

And the vast majority of the times I’ve seen someone complain about being squelched I’ve always said, yeah I can see why you got squelched for that.

[Mellga-area-52 (Mellga)]

That’s pretty much the way the system works

And the vast majority of the times I’ve seen someone complain about being squelched I’ve always said, yeah I can see why you got squelched for that.

IK 'cause you like the Chat to be a certain way. You’ve made that very clear

[Ziryus-doomhammer (Ziryus)]

That’s pretty much the way the system works

And the vast majority of the times I’ve seen someone complain about being squelched I’ve always said, yeah I can see why you got squelched for that.

IK 'cause you like the Chat to be a certain way. You’ve made that very clear

And the people who think chat should be an enforcement free zone they can troll in also like chat to be a certain way

They’ve made that abundantly clear as the reason they don’t want right click reporting.

[Mellga-area-52 (Mellga)]

And the people who think chat should be an enforcement free zone they can troll in also like chat to be a certain way

They’ve made that abundantly clear as the reason they don’t want right click reporting.

We’re back in a loop.

The Right-Click isn’t the issue. Just the Auto-Silence.

EDIT: And there’s still an “Enforcement”, just not a “Player Enforcement”

[Gnocci-emerald-dream]

Perhaps, all 3 of them are wrong and need updating. IDK, I can only go based off of what these sources tell me. I linked 3 different sources

It’s a bit curious and downright sketchy that there’s no official page for blizzard explaining the system on their CS portal… Specifically since they seem to have updated or changed the permissions significantly and it’s a pretty significant system to their CS department as a whole, particularly as they keep firing staff.

There was a blue quoted posted earlier in the thread that stated specifically why they do not outline the particulars, so that players do not game the system.

[Fallanaa-area-52 (Fallanaa)]

Gnocci, you have got to stop making so much sense.

You and I don’t like eachother, we’re not supposed to agree, and I’m not supposed to give you likes.

Come on, now…

[Gnocci-emerald-dream]

As I stated a couple times, the very fact that people who normally are at each others throats are coming together in agreement about a subject speaks volumes.

[Mellga-area-52 (Mellga)]

There was a blue quoted posted earlier in the thread that stated specifically why they do not outline the particulars, so that players do not game the system.

Although, it adds more discrepancy, if we can’t talk to our own BNet Friends.

As I stated a couple times, the very fact that people who normally are at each others throats are coming together in agreement about a subject speaks volumes.

I still don’t agree with an Auto-Silence, but I agree communication is key to reaching a compromise.

[Galdor-maelstrom (Galdor)]

Appeal Silence in World of Warcraft

[Mellga-area-52 (Mellga)]

Ah, so the Silence Penalty is worse, than what my 3 sources stated. Padre, come look at this!

EDIT: https://us.battle.net/support/en/article/44277

You Cannot

• Reply to Whispers from WoW Friends/Non-friends
• Talk in global channels (General, Trade, etc.) or Instance Chats (Raid, Party, Battlegrounds)
• Create Calendar Invites/Events
• Send in-game mail, party invitations to Non-friends, or War Game and Duel invitations
• Create a new listing or update a listing for a pre-made Group listing
• Speak in Blizzard Chat (including communities and Real ID

[Malfosa-whisperwind]

I still don’t agree with an Auto-Silence, but I agree communication is key to reaching a compromise.

Point of Fact: There is no such thing as an “Auto-Silence”.

What you are referring to is called a Squelch. This was a system developed Pre-MoP when gold selling and character leveling “services” were running rampant. All public chat channels would be flooded with advertisement spam. They even wrote bot programs that would kill their characters in Stormwind/Org in such a way that the skeletons would spell out a URL.

This would go on and on and on until one of the 1,000s of tickets opened to report the person reached a GM who would intervene. Sometimes it took minutes, but most of the time it took longer. This meant General, LocalDefense, and Trade chats were all unusable until then and those two cities would be very laggy for a lot of players.

So Blizzard implemented the squelch system so that, after an undisclosed but high number of reports are received, the system places a squelch on the character. It defaults to 24 hours to prevent the account from doing anymore damage. A GM will lift it if the reports are unfounded and place the punishment Silence on the account if they are not unfounded.

As for the topic of abuse, which people seem to imagine happening on a rampant basis, there are two mechanisms in place to handle that. First is the aforementioned high threshold of reports it takes to trigger a squelch. People claim it is a low number, but since none of them work for Blizzard, they’re just pulling that “fact” out of their rear ends.

The second mechanism is actually built into the Code of Conduct and Terms of Service we all agree to abide by every time Blizzard sends a major patch down the pipe. In them is a specific thing about abusing the reporting system in order to disrupt someone else’s game play for malicious reasons. So, should you be squelched and a GM finds that somehow the system was gamed, the GM is then empowered to actually punish the people who reported you .

[Gnocci-emerald-dream]

People claim it is a low number, but since none of them work for Blizzard, they’re just pulling that “fact” out of their rear ends.

I suspect that it depends on how many times the person had previously been actioned.

[Malfosa-whisperwind]

I suspect that it depends on how many times the person had previously been actioned.

I doubt Blizzard would add that level of complexity to the system though. A convoluted “if/then” flow chart just bloats it. Especially in light of the fact that a repeated offender “debuff” already exists in the Silence system. Each Silence you get is double the length of the previous one. And there’s not reset.

Assuming the first Silence is 24 hours, on your 6th silence you’re done for a month. Your 10th gets you Silenced for almost 18 months.

[Padrepwn-kiljaeden (Padrepwn)]

This is interesting. I see nothing about what you can do in this one. So it would be a good time for blizz to swoop in and clear this up. This here was in a link in that too. My phone won’t copy the link cause it’s going to a secure page I’m guessing? Idk but this stacking squelch that only gets triggered by unique players is interesting as well.
The following points apply to all Blizzard games:

• Abusive chat reports will fall off after a predetermined amount of time.
• Multiple abusive chat reports from the same person do not stack—only reports from unique players are counted towards a silence penalty.
• Being reported for abusive chat while silenced does not count against you.
• The number of abusive chat reports necessary to penalize your account remains the same, regardless of past penalties.

Guess we need blizz to chime in. Doesn’t change my position much though. Has me curious how blizz proceeds with classic though.
At least knowing there’s something in place that the same person can’t keep silencing the same person. So is the length of squelch time dropping off after periods of good behavior.
We’ll see what blizz has to say. 19 days after this topic started and we still barely know how it works? How many have been googling info about this? Perfect time for Borny to swoop in and alleviate some confusion. Js…

[Mellga-area-52 (Mellga)]

Point of Fact: There is no such thing as an “Auto-Silence”.

What you are referring to is called a Squelch. This was a system developed Pre-MoP when gold selling and character leveling “services” were running rampant. All public chat channels would be flooded with advertisement spam. They even wrote bot programs that would kill their characters in Stormwind/Org in such a way that the skeletons would spell out a URL.

This would go on and on and on until one of the 1,000s of tickets opened to report the person reached a GM who would intervene. Sometimes it took minutes, but most of the time it took longer. This meant General, LocalDefense, and Trade chats were all unusable until then and those two cities would be very laggy for a lot of players.

So Blizzard implemented the squelch system so that, after an undisclosed but high number of reports are received, the system places a squelch on the character. It defaults to 24 hours to prevent the account from doing anymore damage. A GM will lift it if the reports are unfounded and place the punishment Silence on the account if they are not unfounded.

As for the topic of abuse, which people seem to imagine happening on a rampant basis, there are two mechanisms in place to handle that. First is the aforementioned high threshold of reports it takes to trigger a squelch. People claim it is a low number, but since none of them work for Blizzard, they’re just pulling that “fact” out of their rear ends.

The second mechanism is actually built into the Code of Conduct and Terms of Service we all agree to abide by every time Blizzard sends a major patch down the pipe. In them is a specific thing about abusing the reporting system in order to disrupt someone else’s game play for malicious reasons. So, should you be squelched and a GM finds that somehow the system was gamed, the GM is then empowered to actually punish the people who reported you .

Semantics. Case in point: A “Squelch” is an automated Silence. Both the “Squelch” and Silence perform the same function. It’s just one is automated, and the other isn’t.

Yes, I understand. I’ve been playing since BC. I’m not advocating for the removal of the Right-Click Report, the Auto-Ignore (that’s tagged along with it), nor the text disappearance, after one reports. The Auto-Silence is not necessary.

False reports can either be high or low. That’s irrelevant, to me. The sheer fact that it is being abused is enough, for me.

And, it cannot be proven, other than one instance, that abusers are indeed being “punished”. I still see my abusers, but it’s hard to prove. Especially, when you’re being harassed/threatened to remain quiet.

I doubt Blizzard would add that level of complexity to the system though. A convoluted “if/then” flow chart just bloats it. Especially in light of the fact that a repeated offender “debuff” already exists in the Silence system. Each Silence you get is double the length of the previous one. And there’s not reset.

Assuming the first Silence is 24 hours, on your 6th silence you’re done for a month. Your 10th gets you Silenced for almost 18 months.

Hence this thread.

It would explain why people like Asmondouche believe it a small number after having a history of being actioned.

Bygones be bygones.

This is interesting. I see nothing about what you can do in this one. So it would be a good time for blizz to swoop in and clear this up. This here was in a link in that too. My phone won’t copy the link cause it’s going to a secure page I’m guessing? Idk but this stacking squelch that only gets triggered by unique players is interesting as well.
The following points apply to all Blizzard games:

• Abusive chat reports will

If anything, makes the OP stronger than ever. Case in point: the Auto-Silence needs to go.

EDIT: IDK why it cut out the majority of Padre’s post

[Beezlebubba-emerald-dream (Beezlebubba)]

I got a ban for talking about horses. When i clicked the appeal link they said i didnt have a ban lol.

[Mogar-stormrage (Mogar)]

I got a ban for talking about horses. When i clicked the appeal link they said i didnt have a ban lol.

Don’t worry, the system will be completely bogged into oblivion in Classic when innocent people have to appeal bogus squelching. And also every legitimate squelch will appeal it because…why not. Just claim it was because of a personal vendetta. Whether or not they were upheld, justified, or just abused by trolls is irrelevant when the GMs spend 24/7 trying to sort through the mass mess, tracking down legitimate reports vs. abusive ones. Just flood the system and it breaks down, which is what will happen.

[Gnocci-emerald-dream]

Just flood the system and it breaks down, which is what will happen.

Self fulfilling prophecy plus active encouragement to abuse a system for the win?