Fesz is also stressing a scenario where that the reports, colluded or not, are actually valid.
At the heart of the problem, the main mode of abuse of this system will not be valid reporting.
IE. Johnny (arms) and his cronies simply don’t like Rob (hpal) because Rob rolled need on a piece of DPS plate. Johnny and his friends all report Rob for “cheating”. The automated system doles out a statute punishment that severely limit Robs ability to play at all until his ticket is researched enough by a human representative of Blizzard (GM) to vindicate Rob and restore his access back to normal standing. Meanwhile, Johnny and his cronies suffer none or limited consequences incommensurate to Robs automated punishment, because a GM, nor automation, can prove a negative. For all the GM can see, Johnny and his friends (if the GM can even establish these people as Johnny’s friends) could have very well legitimately thought that Rob was cheating in some way, and this has nothing to do with anything but. The only scenario where Johnny and his friends are ever likely punished is if they make this a frequent and obvious enough habit where lines can be drawn by not one but multiple GM’s.
If we’ve learned anything about social media and brigading, it’s that the platform is ALWAYS slow to right a wrong and has the poorest of all track records when it comes to punishing the people who fraudulently abuse their reporting technology. This is verifiable fact, and so far, Blizzard hasn’t broken that mold.
If you don’t see how this will objectively be a massive problem with the amount of online harrasment that already exists today, you’re either naive and haven’t had an online presence for very long, or behind the scenes you really condone this behavior. There’s no real in-between here, there’s just not.