Hello, I play a multibox in 8 WOW accounts in the American region, as I understood one of my accounts, namely wow2, on which the monk was blocked by the complaint of the player / players, but I did not use any programs to automate game processes and I pressed all the buttons myself , I think that this happened due to the fact that the monk puts the statue of the bull right under him, but I achieved this effect using the macro (/ cast [@cursor] Summon Black Ox Statue) and setting the camera to minimum (as if from the first person ) also turned the camera down, thus, by pressing the button, the monk places the statue under him (where my mouse is on the screen. Please pay attention to this and resolve this misunderstanding as soon as possible.
You’ll need to put in a ticket to appeal any account actions. You can do that via the link below:
https://us.battle.net/support/en/help/product/wow/181/1609/solution
Note that if your account received a suspension then it was because a GM looked at the reports and account actions. It’s not an automated system where if enough people report you then you receive an account action.
I only wonder how I can prove my innocence if I did not use prohibited programs or clickers.
It isn’t a court of law to prove one’s innocence. All the appeal does is to request to have it look at again. No outside factors will be taken into account when they review the actions.
Just why should my account be blocked if someone, for some reason I do not understand, threw reports and GM, apparently not understanding how this happens, just threw me a ban for half a year
Nobody here can really answer that. Mistakes and false positives can happen. GM’s are human too. This is why there is an appeals process. Each appeal is a fresh set of eyes looking over the evidence. That evidence is Blizzard logs - that show an incredible amount of detail. You can appeal until Blizzard says no more.
I understand this, they have not answered me for a day and I just want to give this little publicity so that it will be noticed as soon as possible
Posting here will not hurry your ticket.
Unfortunately, posting here won’t actually expedite anything. Your ticket is in queue and once it hits the front of the queue it will be reviewed by a different GM. They’ll either uphold it or remove the suspension.
Last I heard tickets were closer to 48 hours or so.
Ok, thanks you a lot!
Good luck.
Thanks!!!
Nobody “throws a report” causing a suspension because a GM didn’t understand. GMs review logs and data before applying any penalty, and if it was for automation that is generally done by a separate group without any reports needed as they monitor for automation. As for the time duration, that’s based on actions on your account in the past more than anything so really it indicates you have a history of some issues following policy
You should be fine. See a lot of post here from multiboxers where one acct gets banned. Usually it get’s fixed. Sucks that it happens in the first place, but multiboxing is unsupported. Good luck
My lock was not removed, I do not understand how gm can make a verdict on automating processes and bots, if I do everything my own, I just broadcast to all windows
I can’t comment on the specifics on what constitutes “prohibited” multi-boxing as I am not well-versed in the technicalities. Now, my instincts tell me that there is more to the story because I highly doubt the location of a bull statue prompted a GM to give you a six-month penalty, or even get you reported in the first place. I am not saying a GM can’t be wrong, but if you got six months and still haven’t heard back after a week and a half, then they may have actually found something that was prohibited, even if you didn’t know it was prohibited, or there at all.
This is purely speculation of course. But considering that in my personal experience, I had my previous name openly insulted, questioned even in the forums, and resulted in constant harassment and threats of reporting, though I was never once penalized for it. A GM even told me it wasn’t against the policy. This is why I am assuming they found something and did not just arbitrarily decide to give you life in the penitentiary.
Did you try to appeal this?
i tried to appeal and got this:
Your World of Warcraft account is currently under a temporary suspension due to a breach of our policies. We have already sent an email with more details but can inform you that the suspension will last for 6 months. You will be able to play again after this time.
Please note that no further action will be taken if there are no more breaches of the Terms of Use or policies. Check below for more information.
This action has been taken in accordance with our Terms of Use and our In-game Policies (https://blizzard.com/support/article/42673), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.
Our Battle.net Terms of Use can be found at https://blizzard.com/company/legal/eula.html
We now consider this matter closed and would not look to enter into further discussion on the subject.
We can assume that they did not answer me and closed the topic
Discussing Account Actions is not allowed on these forums. If Blizzard has said that they will not look into the matter any further, then that is the verdict on the matter.
They are not going to give you specifics on what they caught you doing or how they caught it. Unfortunately, you’ve reached the stage of appeals where they will no longer reply to your questions about it etc.
At least it’s only a suspension and you’ll be able to play again on that account once the suspension is over.
If they responded to the appeal with that level of finality and upheld the conviction, they definitely didn’t like something you were doing. If you multi-box, the onus is entirely on you to make sure you’re doing it legally. If you end up breaking rules but don’t know you broke them, then that’s the risk you take with unsupported gameplay like multi-boxing. I know six months is daunting, and I really doubt you were acting maliciously, but whatever specifically got you suspended was ultimately the result of your actions.
EDIT: I just saw your other thread regarding a 3rd party program that grants remote-access to computers. That is a massive no-no and would explain your penalty.