Falling through world , DC- Stuck Character service not loading anything

The Stuck character service doesn’t load its been processing for hours and I haven’t been able to login a character that is just falling through the world. What is another solution?

If the stuck char service isn’t working, you’ll need to open a ticket with Customer Support so a GM can manually move the character.

Four hours after submitting a ticket for this exact issue, i was told to check community resources for a solution and my ticket was closed. Now response times are 10+ hours…

Sounds like you used a technical branch to file the ticket, use the stuck ticket instead. Just put in the service might be down, if it is not back up already.

https://us.battle.net/support/en/help/contact/1369/ticket