As the title suggests.
I’ve been waiting over 4 hours for my faction change to go through.
I have submitted a ticket, I was just wondering if anyone else is having similar issues?
I know these things sometimes take 24 hours but I was hoping to play some new content on my main.
The response to your ticket will also tell you this. A GM will not intervene until 24 hours have passed.
Did anyone send mail to that character after initiating the faction change, by chance?
Not to my knowledge.
I don’t expect a GM to intervene just wanted to know if this was a current issue being dealt with or is known.
I’m stuck waiting on a Faction Change too
with regards to the 2nd comment, i do have mail waiting for me - i didnt at the time, but it appears i may have missed an incoming AH payment 
im guessing thats whats causing the delay on my end but i cant log in to cancel it etc so im not sure whts gna happen, lol - annoying tho in either case cos i was also hoping to get into the swing of things.
Since you know that yours will end up borking out - make sure to put a ticket in for a Purchase Failure. I know ticket times right now are a bit elevated, so just keep that in mind please.
You can submit that ticket here:
https://us.battle.net/support/en/help/contact/167/ticket
Not sure what ticket path you used when you submitted it, but if it does go past the 24 hour mark, you too may way to put in a ticket for Purchase Failure. Not a general “Not Listed Here” or any other path. Account and billing issues have their own queue, just so it can be addressed by that particular flavor of GM. But like Ekon said, if your ticket does somehow get responded to before that 24 hour mark, they will likely tell you to wait until then because there really isn’t anything they can do until that point.
I have submitted a Purchase Failure ticket hopefully the wait won’t be too long thanks for the help
4 hours waiting also, no mail, once they get to the office they will get pushed thru the que.
Tickets are addressed 24 hours a day, 365 days a year.
Putting in a ticket is fine.
I suspect this may all be related to the extended downtime yesterday.
Should these pick up and complete prior to being answered - you are welcome to just close the ticket if it self-resolves.
I also have the same issue, started a transfer about 12 hours ago and now that character is stuck, checked mail before starting transfer and still have a cog saying “This may take several minutes.” sadly.
Haven’t been able to play my main since patch, hopefully it is sorted soon 
, will raise a ticket if it isn’t done in 24 hours. 
the issue is fixed soon!