Hi
A lot of the EU realms for classic have been offline since the restart, any plans to tell us why?
No response on the EU forums from anyone.
Sorry, but that would be on the EU site to let you know. This is for the NA site only.
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Yes but the NA people deal with the EU servers.
Nothing on EU twitter either.
No, the EU people work on the EU servers. Those servers are located in the EU, not in NA.
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Yes, but they are restarted or updated by NA employees. You don’t seem to know this.
If you realms were down for 6 hours after a restart wouldn’t you find every way you could to complain?
Certainly not on another regions forum. That would be pointless.
Care to link a citation on that?
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So complaining to the parent company isn’t valid?
A Blue post was made on the EU forums saying that, but it was removed quickly.
No they are not. They are worked on by the EU employees who are located where the servers are.
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And you can link your proof of that? Logic isn’t applicable here.
Do you think the EU servers are located in the NA region? No, they are not. They are located in the EU region. Since they have to physically reboot them, someone in the EU would be the ones doing so, not someone in the NA region, all the way across the Atlantic Ocean.
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One would assume that the only reason such a post would be removed, and quickly, would be if it was inaccurate or misleading.
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I am not talking about their location but about who maintains them remotely.
Those that maintain the servers would be the ones located where the servers are. You don’t seem to grasp that you cannot physically work on something remotely like you are suggesting.
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Ever heard of remote access?
Anyway this post isn’t for you but the CS people.
This isn’t customer service forum though, it’s customer support - as in player help player. Sorry if you didn’t realise that.
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So asking CS, I didn’t say what the S stands for, for help. Players are not Blue posters.
How come there are no other threads I could find in the EU CS Forum or Tech Support Forum? If this was an issue, you would think there would be several threads on it on the appropriate forums.
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https://eu.forums.blizzard.com/en/wow/t/maintenance/240281/16
This is Classic not retail. I’m sure you read the first post and saw that. Also it’s very early in Europe.
Yet nobody started a thread on the retail forums there like you did here? This is going nowhere, and you need to keep it to the EU forums as it deals strictly with them.
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Well, there are no problems with retail so why on earth would you post there?