I completed the quest line to get Otto, the epic mount, and created the Overflowing Fish Barrel. I went to the correct location in Waking Shores and was able to use the Overflowing Fish Barrel; however as soon as it spawned on the ground, the Empty Fish Barrel (the start of the quest) spawned next to it, and then the Overflowing Fish Barrrel de-spawned, leaving me completely empty.
I spent several days farming hard- fishing countless hours to get a coin for the Swog, getting the aquatic shades and following the quest line. This is extremely demoralizing⌠please restore my Overflowing Fish Barrel or grant me my Otto mount. I was so anticipating riding around on my new Otto mount⌠and now this quest entirely bugged out. Wowhead reports other people seeing the same bug. Please FIX THIS!
8 Likes
It happened to me just now.
Did you submit a ticket? I did.
same thing just happened to me, i opened a ticket. So annoying!!! I hope they fix it
yeah man, tell me about it. spent 2 whole days killing sir pincalot and farming the fish just for otto not to show up. idk what to do. i thought it was because i lvlâd to 70 in the legion expension with chromie and thus didnt start dragonflight. & the worst part? i did it twice (grinding for the fish and filling the barrel) just for him not to spawn⌠TWICE. so depressing.
I was thinking about doing it again, but after seeing your post, I better wait on my ticket.
Seeing same issue. Hopefully will get fixed soon
Happened to me as wellâŚtwice 
when they fix it (if) they fix it. will we be notified? i have the filled barrel in my bank waiting for this bs to be fixed.
Same here! please fix and restore the quest item!
Ayuda, yo tambien tengo el mismo problema, entrege el barril y me aparecio el barril con pescados, pero no paso nada, interactue con la carpa, comida y del enojo, le patie el tablero de juego a los enanos, pero nunca llego Otto⌠Plis ayudenos
Should I just do the same and have it ready?
Got a response from a GM on my ticket.
" Seems like youâre unable to start âThe Way to an Ottoâs Heartâ after several attempts - upon taking a look, I can see that there are no known issues for this quest for the time being.
We would advise you to complete other quests to rule out any phasing issues due to the characterâs progession. We would also advise you to check out the Wowhead comments related to the quest, as it may help guide you on solving any of the issues youâre facing.
Should none of the above work and youâre sure you are facing bugs, please, be sure to, first, reset your user interface and disable add-ons before you try again. Then, if it persists, submit a bug report from your side."
Seems to me that if a phasing issue is preventing Otto from appearing, thatâs pretty much already a bug. 
1 Like
Thereâs another thread with the same barrel bug.
Looks like itâs getting some attention. Hopefully itâll be addressed soon. It is expansion launch week. So I am sure theyâre having many issues. Here is what I got this morning, after receiving an automated response:
I read what you wrote to us. Allow me to apologize for the inconvenience caused by this situation as I am aware how frustrating it is.
After looking into this for you, we found that our devs are already investigating this issue.
While sometimes we can handle in game issues by applying workarounds suggested by our developers, some other issues can only be addressed by them (our devs). As such, we recommend reporting this issue you encountered as a bug via the same forums you found or via in game, not only that gets more data into the hands of our developers to look into whatâs going on, but it also gives a better impression of how wide of an impact itâs having, so that it can be best prioritized on the list of things to look into.
Note: Bug reports submitted in-game do not receive a personal response. Instead, theyâll be directed to the teams responsible for addressing them.
Until the issue is resolved, your patience would be highly appreciated!
LOL I like how one response is, âdevs are already investigating this issue.â and the other response is, âthere are no known issues for this quest for the time being.â
Same happend to me, ufff, many hours wasted. Hope they send us the mount by mail.
2 Likes
My ticket received this response
âCustomer support does not provide game hints or restore items, currencies, or progress lost due to bugsâ
So incredibly disappointing Blizzard.
2 Likes
I would try to submit another ticket or keep pressing your current one.
I would, Iâm going to wait until season 1 starts + finish the dragonflight campaign. My ticket response was somewhat similar to the other responses but with an added âplease turn off any addons that effect the uiâ so maybe thatâll help. just takes one brave soul to risk their barrel and tell us its fixed.