As I posted in Bug Reports, I logged in today and my Epic Purple Shirt that I had equipped on my character is gone. It was never taken off, it just disappeared. My armory showed I still had it on until I relogged. I have it screenshotted if you need proof. And yes I did check the restoration page, its not on there.
I really dont want to lose this item and this worrys me because I also had a TCG Flame Tabard in the past dissappear from my inventory years ago and Blizzard said they couldnt restore (even though its in my transmog list).
Normally the automated response is to help players with any issues in case Blizzard cannot assist. However, You can re-open the ticket to contact Blizzard Customer Support and a Game Master should then contact you in resolving your issue.
No point in opening a ticket. GMs have zero power anymore.
My brother is missing a TCG pet and after a few tickets one automated, another the GM just handwaved, finally a good GM told him to report the bug as they can’t fix it.
The old days of a GM seeing something wrong and restoring lost items is long gone.
" We’ve received multiple reports of this issue and know how it impacts your gameplay. While we don’t have an immediate solution or compensation available right now, our dedicated developers are working tirelessly to address the problem. Your patience and understanding are greatly appreciated as we work towards a resolution."
Submit in-game bug reports (if you havent already) and hope they eventually fix the issue. Im still really worried they wont fix it, ugh.
Noticed it today when I saw my pasty white arms under my transmog, the actual item was gone. I hope they rectify this, because even though everyone could get the appearance for free, owning the card version was the only way to use its on-use effect.
There seems to be a recent wave of issues with missing TCG items. My Tabard of Flame disappeared, and other people have reported similar incidents on my corresponding thread in this sub.
I’ve lost mine too! Ticket and 2 bug reports submitted. My ticket response was the same as someone posted earlier. I guess it’s 1st world problems but dang this makes me sad. More than sad tbh. Just gonna let friends know about other missing things and get as many bug reports out as possible.
Same thing happened to me. Ive placed a ticket and they wont even acknowledge it, it took me several days of getting automated replies telling me to use the item restore, and its not listed in my item restore. Are there any updates on this?