Embarrassing mistake LF fix

Support Customer Support
1

I was getting ready for the next xpac and moving toons round my accounts and i mistakenly moved my pally Goldenrise to my wow2 account which has no sub and i no longer use it.

To my understanding you can only move a toon to a new account once every 30 days? (which is cutting it mighty close to the new xpac) Is it possible to either move this toon to my wow1 account Or if you move it back to its original account I’m more then happy to arrange at my cost, for it to go to the proper wow1 account after its back in its original account

2

I think u will have to open a problem with purchase ticket.

2 Likes
3

Is this a retail or classic character? The cool down is less in retail.

If the transfer itself was recent you could probably ask for a refund and get it reversed, no guarantee though.

3 Likes
4

Here’s the link for “Purchase Failure” that Darthwraith recommended:
https://us.battle.net/support/en/help/contact/167/ticket

Here’s the link for “Refund a Character Service” that Kozzea recommended:
https://us.battle.net/support/en/help/contact/1153/ticket

5

Retail toon, and was reset day i did it from memory, and thank you for the link

Edit, update

Little disappointed by the devs response. I had the rules quoted to me which is easy to look up but no actual help. I have a toon in an unsubbed account that i cant play for 30 days… I asked them to reset the 30 day cd so i could move the toon myself but to no avail.

So it sits there doing nothing

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