Dragon Kite issue

I watched the Twitch streams on the first day and got my 4 hours in and I don’t have the pet. I’m not sure what to do and the support article it links to me isn’t helpful. I’m again not sure what to do.

Any help I can get towards it I will appreciate, thanks.

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is your twitch and battle.net connected?

Yeah it is.

Did you claim it on twitch?

Yes I did.

then it should be in your pet tab in a present box. that’s how it worked for me.

Yeah, it’s not there. I wish it was, but it’s not.

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How long was it since you claimed it on Twitch? It took about 20 hours from claiming it before it showed up in my pet tab

I claimed it the morning after. I did the 4 hours and went to bed. I woke up and then I claimed it. So I’m not sure why I don’t have it still.

This is Guf’s alt. Still no kite.

Still no kite. I checked after the servers crashed.

I’m running into this issue as well. Twitch had stated my account was linked to my Bnet but then when I checked my Bnet account it wasn’t.

I linked it again hoping I can collect the kite.

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Same issue here.

I don’t understand it. I did the same thing for Rust and got the items immediately. Why is it taking so long for this game?

Not sure especially since when I talk to buddies who play they say they got it a couple of hours later.

Yeah, my buddy also got his 12 hours after the event started and he got in his 4 hours.

It has been two days for me and it still has not arrived in game yet.

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Yeah mine said 3 days yesterday. Still no kite.

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Now three days for me. Still nothing and my account has been linked, disconnected and linked again. A thread on Reddit with others having the same issue.

Hey Everyone, thought I would give an update here.

I logged in this morning and I finally got it after 3 days. I believe my problem was my BNET account was not linked to twitch. Do not log into twitch and check (as that said I was connected 18 days ago) but log into BNET and make sure it’s connected to twitch.

After I made sure that BNET was connected it was less than 12 hours until I got it. Hopefully you guys all eventually get it.

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