Initially started out as sound issues with no sound playing through my internal speaker on my Mac. I quit the game and restarted my computer, then went to open the game as normal. The game did not launch. I followed every step on this support article https://us.battle.net/support/en/article/18769 with no luck.
I removed WoW and Battle.net application from my Mac entirely and re-downloaded however, I get stuck in “initializing” after a portion of the download completes. I spent 2 - 3 hours in this state and had 0 progress on download.
Has anyone come across this problem before?