I jumped down here to comment after reading about 40 replies, so apologies if this already has been brought up.
Holly has gone on record, multiple times, that she’s an active WoW player (as is Ion). A significant number of those in the leadership plays WoW.
I’d bet my left arm and leg that Holly (and Ion and others) has run into this bug themselves.
It’s a bit bemusing, to me, whenever players call out the devs and act as if they don’t know about bugs that affect a wide pool of players… they play the game too! They experience the same bugs that we do!
It’s the more niche bugs that have a higher likelihood of going unnoticed — for example, class-and-spec specific bugs. We know that Ion plays a Resto Shaman, so it follows that he won’t know about… let’s say, Outlaw Rogue. He won’t know their bugs.
But bugs that affect a wide pool of players, like banking?
It hits THEIR toons too.
It’s just simple logic.