So ya, I had no idea the system for rewarding echoes was as slip-shod as it is so my DH missed-out on 300 echoes (12 key weekly chest).
How does the game “not know” what your account does or does not have? The local caches are there, always.
I’ll be putting a ticket in and hoping to get my echoes lol
::EDIT TO ADD::
It seems I’m part of a growing majority rather than the measly minority I suspected.
Hit that heart button and add a reply to keep this topic floating.
Also, submit those tickets for your echoes!
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https://us.battle.net/support/en/article/breaking/23320966
They have already said they wont refund them. Last paragraaph.
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You won’t, because they said they’re not doing it.
Can bet your butt my ticket’s staying put and I hope their system gets flooded.
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Its a joke this was communicated after the patch went live and through a third party website. This needs to be reimbursed
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Even if they’d need you to log in to your other characters to populate that information, there’s no reason you can’t still acquire the currency, and have the purchasing locked until you’ve logged on that character. Pretty Foolish.
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Indie dev company at it again!
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“Customer Support will not be able to provide any Echoes of Ny’alotha in cases where a cache has been opened before the account is considered eligible. However, there will be many other ways and opportunities to earn Echoes once the characters are eligible. See this topic for more details: Obtaining Rank 3 Essences.”
This company amazes me every single day.
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The fact that they even have to post this on a hidden part of the website while the masses log in and miss out on essences is a joke, it should be on the front page of the bnet client.
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I’m not sure I understand the problem. What happened that lost your essences?
I play this game with the lowest of expectations for the devs, and I am still let down each and every day.
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I don’t care what they say they won’t do, they need to fix this.
There should not be an eligibility requirement on a currency.
I repeat, THERE SHOULD NOT BE AN ELIGIBILITY REQUIREMENT ON A CURRENCY.
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Ya, nah. Should have been on the BNet launcher or on the Character Select screen, not hidden on a forum.
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This is my main…I completed a +15 last week…this is the char I logged on first…opened chest first…no Echoes…logged on my lowly lock alt who did a +2…got the Echoes…ummm no???
Yeah ticket submitted and it is staying and the better give me my damn echoes
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I’m glad I read this before logging in.
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I just cannot with this company and game anymore.
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Ok so from what I can see we want to log onto are mains first?
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Yes, please do before you do anything on your alts that would reward echoes.
The player is shouldered with the responsibility of reminding the game that you deserve a thing
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Actually refusing to fix THEIR OWN MISTAKE. and them blames us? How the hell do you have the balls to do this. Your game is LITERALLY DYING BECAUSE YOU REFUSE TO ACKNOWLEDGE MISTAKES THEN BLAME YOUR PLAYERS FOR YOUR OWN MISTAKES.
Like come on, ive been a supporter of this game for years, and wrote of so many issues as just one off things, But now to outright fail to design a good system, have bugs in it. Then say “sorry we wont fix it, it was your fault not ours” is just unacceptable. ALL accounts should be reimbursed, NO ONE but YOU blizzard was at fault. YOU designed the system incorrectly, YOU decided to design a system with a mechanic that NO ONE knew about because YOU never mentioned it until AN HOUR AFTER LAUNCH.
This is YOUR responsibility, NOT ours.
I wont be unsubbing personally, but do not expect and Pikachu face, when you start losing subs after today, as this will def be the final straw for some folks, and its your own undoing at this point. Not even Activision.
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Glad I read the forums first. Usually open all my alts chest before I get on my main
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I just happened to log in to this one first because this is the one that was already selected when I logged into the server.