A lot of people on the EU forums didn’t get a replacement for the 441 Curio from timewalking, And Blizzard have failed to address this issue once again. “we’ve rolled out a fix” Angle isn’t good enough for those who are still trying to get a refund for the work we put in
Didn’t get a replacement item for 441 Flame Warped Curio either.
Another ticket submitted another BS answer of if it was outside the timeframe, well obviously the timeframe is larger than expected as there are more people still stating getting no fix. C’mon blizzard.
This is the reply i got, very interesting how the devs are treating the player base.
t’s our understanding that you received a 441 Flame-Warped Curio from your recent Timewalking cache and you were hoping to receive a reward that was level appropriate
This was a known issue where Caches of Awakened Treasure from the Burning Crusade Timewalking quest were rewarding items that were lower level than expected. This has been fixed by the developers and rewards received before the fix were exchanged for level appropriate Caches
It was also possible when opening these caches that you could receive a 441 Flame-Warped Curio from your Timewalking cache. We can confirm this is not an issue under any further investigation and no exchange will be possible for this item. We definitely understand this is less than ideal and we are very sorry you ended up with this token which has no use in the new season, but with regret we must confirm it is not possible to seek an exchange or swap to optimum loot here. Customer Services cannot exchange your Flame-Warped Curio for an item of your choosing or provide you any sort of alternative proposal and we are truly sorry about that.
If you have feedback about this incident with the Timewalking loot in Season 4, it’s something you need to send to the developers using “Submit a Suggestion”, which you can find in “Submit Feedback or Bug Report” in the Support menu, and then click “Submit a Suggestion”.
Everything written there goes direct to them for consideration. While they won’t reply personally to you, they read everything they receive and will welcome your feedback.
We would like to thank you for your understanding and wish you a good weekend ahead
Instead of keeping the tickets open, may need to contact microsoft?
Exact same reply I got. Word for word.
Could at least let us redo the quest.
I’m not sure what’s worst about this Flame-Warped Curio in my bag. The fact that they replied and said they fixed everyone they could except the curio gang. Or the fact that I can’t even sell the item to a vendor.
Sad part is I didn’t even get a curio. I got a damn Forbidden Flounder in my bag.
same… at least let me sell if for a silver… I also at first glance thought they gave me the feather that adds +1 to inscription… almost think that would’ve been better at this point.
Yeah, this Curio has literally no value
Another day and still no replacement for a useless piece of nongear
Absolutely ridiculous they’re refusing to correct this (and most of the other bugged Caches that were giving 350 greens).
Basically an entire week of progress down the drain because they’re too lazy to impliment a simple fix. It literally would have been easier for them to just send everyone who did the quests/events before the fix new Caches.
Zero harm in some people getting “extra” gear in a season that doesn’t matter. Quite a bit of harm in telling a significant portion of your playerbase that you’re not willing to do the bare minimum to fix your major screw ups.
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According to another post they aren’t helping anyone who fish or curio only gear?
This issue needs fixing.
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under the rug it goes.
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Likely
cause people will just let it go
Blizz support is unfair, GMs won’t repair.
All I want is my loot, support told me to scoot.
Got Flame-warped curio or Fish, To bad you fall into a troubled niche.
All research was stated concluded, A true fix has been eluded.
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Well, it’s Tuesday. I guess we’re screwed. Thanks Blizzard!
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Disappointing to say the least
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It’s such a great feeling to be given false information by a community manager. And customer support should be renamed developer support because they’ve been doing more supporting the developers than they have supporting the customers on this one.
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You said a “replacement cache was sent directly to the characters involved.” But I didn’t get a replacement cache…what now?