Didn't get a replacement cache for broken loot from Timewalking Cache

I also have not received a replacement for the 441 Flame-Warped Curio.

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Got a 441 Curio. No replacement cache yet.

No curio but I got a fish, still no replacement cache either.

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Opened the cache Tuesday night (around 11:30pm CST) received a 441 Flame Curio, put in a bug report and still haven’t received a new cache like others are reporting.

Still waiting

Greetings!

My name is Specialist Game Master Daremdekhar, I’ll be handling this ticket for you today.

Apologies for the delay in a reply, it’s very busy at the moment but we’re working hard on getting that back to normal as soon as possible!

There was a known issue with the newest Season 4 gear and awards being applied correctly, this was widely reported to the developers by players using the in-game bug tool and the forums.

A hotfix has been applied for those players that were affected within a certain timeframe, a replacement cache was sent directly to the characters involved.

This was done by the developer teams and a post was added about it here: Opened timewalking Cache before hotfix - #31 by Kaivax

For any other affected caches the GM team cannot offer or provide a workaround from our end. That includes enableing Catalyst upgrades, replacement items, or entirely new gear, nor can we start any progression quests or trackers on request.

I know you’d wanted another answer on this, but it is the full and honest one and I thank you for taking the time to read it, even if you might disagree with it.

If you find a new issue, please report it as a bug inside the game with a bug report which will send information about the effected character, or you can also post to the bug reporting forums anytime with any information you have.

I wish you all the very best with your gaming in the future!

So I got this as an answer to resubmitting a ticket about not getting a replacement cache while having the curio. Guess its time to be annoying on the bug forum and sending bug reports in game because the Curio seems to be the “intended reward”

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Yep, welcome to the party

I also got old 441 curio loot and they are refusing to replace it. Seems like a good time to unsub and move on from WoW. They know it’s a bug. They fix it for some, and the rest of us well screw the $15/month I guess.

I also got a 441 flame warped cyrii and did not get a replacement

Also in same boat with the curio and no replacement cache :frowning:

Same…got a curio and no new cache

Bumping. Still not fixed

I also got a 441 Flame Warped Curio and no compensation.

I too got a 441 curio and no replacement. Pretty sad state of things.

Spence will probably want his Money back now i’d sue that Kotick for a refund he sold it at its lowest point & ran away with with Cash i spreenshot now oops i mean Tweet I dont blame the Honest Blizz employees in any ways them poor S!@ves have Worked Hard over the years.

Same boat… 441 curio and no replacement chest. :frowning:

Reported the curio the day of and still haven’t got a replacement.

Same here, got a 441 curio and they pretty much said good luck. Thanks for being as useless as always blizz.

i got FOOD - “Forbidden Flounder” and didn’t get replacement. just Wow

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I had received a response from GM stating the new item was in my inventory however I didn’t receive anything in mail or in inventory.

I received a fish originally.

I just received another response following up stating if it hasn’t been fixed yet there is nothing they can do.