Daily Game Crashes

i got the laptop in September 2024. i just tried contacting Lenovo and explained the issue im having and im getting hung up on. not sure what to do, i downloaded “intel extreme tuning utility” and ran a cpu stress test.

the test started with the CPU thermal throttling and immediately switched to power limit throttling.

Not sure if helpful, but this is a link to the last problem i had with the laptop, ended up factory resetting and still not being able to resolve until a lenovo tech support agent “reset my BIOS”