Cutscene Audio Failing, Breaking Gameplay Character Audio

It has happened a few times for me now during the level 80 campaign that when a cutscene plays, it completely fails to play audio during the cutscene and when the cutscene concludes, character audio during live gameplay also stops working. It’s breaking the immersion for me during events and makes the story experience more frustrating than enjoyable.

Anyone else having this problem?

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A lot of us have yes. Here is a larger thread for the issue.

https://us.forums.blizzard.com/en/wow/t/voiceover-audio-fails-in-cutscenes-then-breaks-game-audio/1931376